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Very easy to setup. It was a step by step process and a no brainer to connect Shopify and Facebook..
This has been a complete NIGHTMARE. My personal account was hacked and I have lost administrative permissions and now my FB and Instagram shops through Shopify have been blocked. I am losing sales every day because there is no way to reach FB - there is no access to a human being who can help. I have tried to open a new account in my business name and now they claim I am mis-using the platform by using a different name (my business name). I will have to disconnect my Shopify FB and Instagram shops if this can't be resolved. It is the most infuriating thing. I highly recommend insisting that Meta provide access to a human who can help and not just block people who have been hacked. Please f please find a way to help us small business owners. I know I am not the only person who has experienced this. Thank you.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.
https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
Thank you,
[Meta Support].
The program disconnected me every few weeks for months and then disconnected me and would not let me reconnect my account. I deleted the app and then tried to reinstall it and Im getting an error that I cant install the app.
Hi there!
Paola here from Shopify! Thank you for taking your time to leave a feedback on our app. I understand that having your account disconnected can be very frustrating. Generally speaking, Facebook will disconnect your accounts for any reason they understand as a security issue. With that being said, I will be reaching out to your shortly so we can address the app installation error and with more details to prevent your account from getting disconnected. I want to make sure you can take full advantage of our Facebook Channel app.
I look forward to speaking with you.
Paola | Shopify Support
It really helps you to get setup the only problem I have is understanding everything. It is a lot to learn!
fabulous
Hi There!
Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!
Thank you,
Meta Support
I used this app to promote my products on Facebook. It is working amazingly for me. Great shopping experience through this app . Highly recommended
its goog i seel my productor in facebook and instagram so its helps me to much because i can etiquetar my protucts on intagram
Nice. Very easy to use! just a few mins step up ( you already have Facebook ads account & Pixel etc)
De app werkt heel mooi ! soms is het wat lastig om producten goedgekeurd te krijgen terwijl ze in orde zijn ! verder perfect!
Nos gusta mucho aunque nos costó mucho poder vincularla, aun asi creemos que esta muy amugable y facil de usar.