Recenze (8 022)

Celkové hodnocení
4,3
Počty podle úrovně hodnocení
17. leden 2024

No customer support from Meta to resolve the issue, its just ridiculous how such a big company can not have a straight forward option to connect to customer support

RINGMASTER SPORTS - Made For Champions
Spojené království
Doba používání aplikace: Asi 3 roky
Vývojář Meta odpověděl 26. leden 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

10. květen 2024

no conecta nada, no puedo incluir el pixel de mi pagina

It doesn´t work. I can´t connect with my web or even inclued the pixel

ANA INA
Kolumbie
Doba používání aplikace: Téměř 4 roky
2. prosinec 2023

Every time I get going and making money Facebook says I violated something and I have tried to fight it and they deny me. They don't even tell you why. All my ads were approved and no issues. I wasted time and money working with them. This has happened twice now. Very depressing.

Gigiz Express
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář Meta odpověděl 15. prosinec 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

3. duben 2024

from last 4 days i am getting error while installing no one is help me and no proper solution from meta and shopify

Almaari Fashion
Indie
Doba používání aplikace: Více než rokem
29. listopad 2023

It no longer allows me to access the "Manage Facebook data sharing preference" section, and my campaigns are negatively affected. Nobody can solve the problem.

Bcosmetica | Armonia tra Natura e Scienza | Cosmetici Naturali
Itálie
Doba používání aplikace: Asi 3 roky
Vývojář Meta odpověděl 15. prosinec 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

3. květen 2024

Does not work, says Not available for your region! India is your biggest Market and you are NOT AVAILABLE FOR THIS REGION???

Micron Aerosols™
Indie
Doba používání aplikace: 3 měsíci
Datum úprav: 19. září 2024

mala

ZILO
Mexiko
Doba používání aplikace: 9 dny
16. únor 2024

Absolutely useless. Cant connect because apparently I'm not the admin of my own account or the business page I created. Support is just AI auto responses that are useless.

Yasashii Kyojin Studio
Austrálie
Doba používání aplikace: Více než rokem
Vývojář Meta odpověděl 23. únor 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

7. listopad 2024

potrebbe essere piu semplice.

DSHOP
Itálie
Doba používání aplikace: 3 dny
29. leden 2024

They banned my ad account because I tried to change my payment method and to get unbanned I need to send them more information about me. I did but right now I didnt get a response for over 3 weeks now even though I provided all necessary information. The only answer I am getting is automated text messages saying that a support staff will contact me in 1-2 business days, which is not true.

Evolving Growth
Německo
Doba používání aplikace: Asi 2 měsíci
Vývojář Meta odpověděl 2. únor 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support