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I've been trying to reinstall FB and I'm getting the same error message - "this page can't be loaded right now"
Hey there,
Robyn here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. We really appreciate your feedback. I'm sorry to hear of the struggles you are facing with getting the Facebook Channel connected. I'm going to look into this further and follow up with you in an email to open up the lines of communication here to see how I can help you.
Robyn | Shopify
Nice to have a centralised interphase to manage Facebook, Messenger and Instagram together. Let's get it all connected now.
Extremely user friendly. I’m not the most tech savvy person and every single step is a piece of cake.
For now everything is fine! hope to have good experience in future. thak you facebook for this app!!
I am finding this extremely difficult to set up - the matter is still not resolved and because the issues are at the Facebook end, Shopify support is unable to fix. Update - Well, Facebook now connected but Instagram rejected .... worth neither the time nor the effort trying to fix - delete the one star. Update 2 - Facebook now disconnected with this message 'Something went wrong when attempting to connect your business manager. Please try again later.' Issues with this App are still not resolved
Thanks for sharing your feedback! I can definitely understand how frustrating that may be. In that regard, I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
I found the app intuitive until it got to the point of setting up a commerce account. The messaging made me think that I already had a commerce account and that it was going to be deleted...not the case. I had to go to facebook and check before I completed this section.
It was easy and simple to do, great app, highly recommend it.
Let's see how the customers react to it. I believe they going to love it.
Setup seems easy, straight forward, and very convenient. I look forward to testing the new features and seeing how it can help reach my target audience.
I used this app to help me to marketing products, to have more exposure online and sale more products.
It worked to help me set up my shop and it was a seamless experience. I liked that most of my products synced without any issues.