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This app saved me 10 hours of work. I have tried connecting to Facebook and IG sales for 5 times, and I am a pretty techy person, and failed miserably before. After using this app, it only took me 20 minutes to setup everything! Now I'm just waiting for IG to approve my shop! Woohoo! Thank you Shopify!
Usé esta aplicación para añadir el pixel de facebook, pero son muchas los términos y condiciones que hay que aceptar para esta simple gestión.
Gracias por compartir tus comentarios! Entiendo tus preocupaciones. Le envié un correo electrónico y espero escuchar más de sus pensamientos pronto. - Abdalla, soporte de Shopify (Sent using a Translator)
There is a glaring issue affecting the FB integration right now and it needs to be remedied. .....
The issue can be described as auto/involuntary/unpredictable posts being made “by” a business page/shop to its followers’ timelines, when an item in the synced FB shop is updated within your Shopify store. Ignoring the fact that this feature is also malfunctioning (posting when an item is not actually updated or added at all, but instead posting sporadically), this particular post cannot be disabled and does not even show on the timeline of the business whose page it is posting from. .....
It is gross. It is spammy. It’s 0% brand-consistent since it’s auto-generated. FB is using our brand to make arbitrary and pointless, off-brand random and wrong posts to our followers to the point they think it’s spam.
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This of course negatively affects businesses who maintain a curated social feed to be on-brand and user-friendly for their followers, but it is also frustrating consumers/users on FB (as evidenced by many forum posts from exasperated Facebook users thinking it is a glitch.. it’s THAT terrible that they believe their account is malfunctioning....)
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There has never been a better time for consumers to leave Facebook, so why would you institute features that give them even more reasons to do so, Facebook? Good grief. Fix this. Businesses who have left recent positive reviews simply haven't noticed that FB is making these spammy posts using their biz page (since it doesn't show on the actual timeline of the biz, but only if your follower scrolls their newsfeed). Ridiculous, really.
Thanks for sharing your feedback! We deeply appreciate your patience for this reply. The issue that you've described stems from a setting within your Facebook notifications. Meaning, this occurs entirely on Facebook without any relationship to our app. The way you would solve this is to go to your Business Page Settings > Page Updates > click on Edit > and turn off post notifications so that they don't automatically update every change. This should resolve your feed issue. Thank you! - Abdalla, Shopify Support
Nightmare
1) Some of our active products with stock does not appear in our Facebook catalog
2) For products which are inactive / out of stock, still showing 'available' on our catalog.
Hey there! Thank you for taking the time to share your feedback and experience with the Facebook Channel. I am sorry to hear you are having issues with the product catalog. I will be following up with you through email to make sure we get this solved for you as soon as possible. Looking forward to chatting with you! Luke | Shopify Support
from last 4 days i am getting error while installing no one is help me and no proper solution from meta and shopify
love facebook how it will help me grow. I know it has powerful tools now I have them in my power. cant wait to grow
Muito bom!
very easy to connect to shopify. Great job by the team........................................................................
I'm trying to figure out why I can't create a Marketing Campaign in Facebook. I am able to in Microsoft and Pinterest but not in Facebook/Instagram.
Was that feature removed in the app?
Hi There!
Thank you for taking time to leave a review. We would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support].
It's working really well so far and setup was easy to follow.
Hi There!
Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!
Thank you,
Meta Support