Recenze (8 028)

Celkové hodnocení
4,3
Počty podle úrovně hodnocení
29. červen 2024

Je suis très déçu de ces deux applications. ils ont fermé mon compte et j ai perdu plus de 16 500 followers

Signé LàLà
Kanada
Doba používání aplikace: 16 dny
9. leden 2024

Please contact Facebook and verify my account.

ARTNOTEZ
Německo
Doba používání aplikace: 2 měsíci
Vývojář Meta odpověděl 12. leden 2024

Hi There,

Thank you for taking time to leave a review with detailed feedback!

Please contact our Business Support team via this link if we can be of further assistance to you:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We'll be sure to follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2. červen 2024

THDE WORST and beyound complicated for NO REASON

Teacher Treats: Monthly Subscription Boxes
Spojené státy
Doba používání aplikace: Více než rokem
24. listopad 2023

hard to use. can do verify for me.

AUSK2
Austrálie
Doba používání aplikace: 28 dny
Vývojář Meta odpověděl 1. prosinec 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

22. únor 2024

no no no this is so hard to understand

Https://Justfashionista.com/
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář Meta odpověděl 1. březen 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and if you need assistance, we are here to help!

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

9. únor 2024

Everytime it just says "Something went wrong. please try again". This app is not working at all for me and there is no solution found.

Equip Essence
Spojené státy
Doba používání aplikace: Asi 12 hodinami
Vývojář Meta odpověděl 16. únor 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

19. duben 2024

Trying to connect my account from last 4 days, even its connect but not showing any products on my Facebook page, kindly help, Subhanbhatkar@gmail.com

Glamour galore boutique
Omán
Doba používání aplikace: Asi 4 hodinami
6. duben 2024

1. NO Support. I have reach out numerous times, no response.
2. You are required to use Shopify Payments. Why? Kickbacks?

I just wanted to be able to sell on Facebook and Instagram without issues. If you are wanting simplicity, this is NOT the app for you.

The Earphone Guy
Spojené státy
Doba používání aplikace: Asi 3 hodinami
11. březen 2024

necesito solución a un problema que tengo al respecto de la conexion de catalogos, me pueden colaborar al respecto mi correo es produccionaudiovisual@gmail.com y mi numero de telefono es +57 3125137930

EVE JEANS - TIENDA ONLINE
Kolumbie
Doba používání aplikace: Více než 2 roky
Vývojář Meta odpověděl 15. březen 2024

¡Hola!

Gracias por tomarse el tiempo para dejar una reseña. Nos disculpamos por las molestias causadas y nos gustaría ayudarle con una resolución.

Comuníquese con nuestro equipo de soporte comercial a través de este enlace: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Podemos comunicarnos con usted directamente y asegurarnos de que tenga la mejor experiencia posible.

Gracias,
Meta soporte

10. leden 2024

Meta is just absolute crap and a massive headache for every single steps that should be easy. To try and start just simply advertise from your Facebook page and get the ad data connected to your shopify is taking me days. First the meta business page was lagging and bugging making me do the same rhings over and over, then once I finally manage to create the pixel and went to install the Facebook and instagram app on my shopify, it started to bug again. After 4 time uninstalling et re installing that horrible app, I managed to connect my store after creating a facebook business account ( thought just my page with my facebook account would be enough but no, has to be another dam account ) DAMM ! I thought I'd be ok then but NOOOO Facebook restricted my business account, probably because its too new ( which doesn't make sense really), I am now unable to complete the connection settings between shopify and facebook and have to wait 24h for a review after providing a code received on my phone and my identity document photo. This is really a joke considering how much money that business is doing, they can't even make basic settings simple for people, they over complicate everything and cross everything together making you go back and forth between platforms non stop for a very simple task. All I wanted was to see the results of my advertising with shopify, nothing else. If I ever manage to get to the point where facebook let me advertise and the connection with shopify works ( pretty sure something will go wrong again) I surely WON'T authorise facebook to sell my products directly on my facebook page because I bet you these sales will be catastrophic and customers will run away, surely there will be problems with payment and order fulfillment etc. A shame from start to finish

The Bloody Store
Austrálie
Doba používání aplikace: Asi hodinou
Vývojář Meta odpověděl 12. leden 2024

Hi There,

Thank you for taking time to leave a review with detailed feedback and apologize for the experience you've had so far with us.

Please contact our Business Support team via this link if we can be of further assistance to you:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We'll be sure to follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support