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After I installed this app, my facebook account got suspended for 180 days.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
Merhaba,
işletme bilgilerimi onaylatamıyorum. Kod yollamak için gelen telefon numarası kullanılmıyor. Ancak değiştirilebilir de değil. Hem facebbok'a hem shopify'a yazdım ikiside konuyu çözemedi. O yüzden 1 puan verdim.
Merhaba!
İnceleme bırakmak için zaman ayırdığınız için teşekkür ederiz. Verdiğimiz rahatsızlıktan dolayı özür dileriz ve bir çözüm konusunda size yardımcı olmak isteriz.
Lütfen şu bağlantı aracılığıyla İşletme Destek ekibimizle iletişime geçin: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
Sizinle doğrudan iletişime geçebilir ve mümkün olan en iyi deneyimi yaşamanızı sağlayabiliriz.
Teşekkür ederim,
Meta Desteği
ZERO SUPPORT.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
bağlanamıyorum
Merhaba!
İnceleme bırakmak için zaman ayırdığınız için teşekkür ederiz. Verdiğimiz rahatsızlıktan dolayı özür dileriz ve bir çözüm konusunda size yardımcı olmak isteriz.
Lütfen şu bağlantı aracılığıyla İşletme Destek ekibimizle iletişime geçin:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
Sizinle doğrudan iletişime geçebilir ve mümkün olan en iyi deneyimi yaşamanızı sağlayabiliriz.
Teşekkür ederim,
Meta Desteği
The app is basically useful to open ticket with Meta, because general support over messanger is very bad!
I do rate 1 because is not really an app and considering Facebook now Meta has so many years and so many billions is a shame they run a so buggy advertising software.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
All of a sudden late last week, we can no longer tag our products on Instagram (we can Facebook, but not instagram). Can figure out what changed, and having a horrible time, figuring out what happened and/or who to talk to about this issue.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support].
This app is atrocious. I have orders being made through FB and IG, and they aren't syncing with shopify. I also can't fulfill the orders in FB/IG commerce page because it thinks it's connected to shopify, so the API is blocking fulfillment. The worst is, I had no clue there were orders being made until customers contacted my store. The FB/IG commerce page won't event let me refund the orders because it's waiting shopify to pull them. I disabled the meta channel, but it turned itself back on and caused this cluster. You would think for a billion dollar company, they could get their act right.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
My store has been in review for sometime. Nothing going on with this set up.
If I didn't have to have it, I wouldn't. The app solves nothing, and when things (like the Meta Pixel or Conversions API) breaks, there is no point in going here and clicking about. In fact, I never open this interface, because it serves no value to my business.
Doesn't work. Shop stays hidden. Says no approved active products when there is. No help