Facebook & Instagram , Počet recenzí: 4 684
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Zero Support. Unable to Publish shop. Product Prices are all messed up. No Trouble Shooting steps anywhere.
Thank you for taking the time to leave a review. I'd like to look into your product pricing and sync issues further so I'll be following up with an email shortly to discuss details and help you find a resolution. - Veena, Shopify Support
User friendly. Must do it from computer and not mobile. Setup took 1 hour for 2000 products which is not bad.
The integration was quite simple. Even though I have extensive experience. I feel the set up is so easy that anyone can do it.
Hello, i can't use the app, i've contacted meta then shopify, but still nothing !!! It's been two weeks now between meta and shopify, noone knows ...
Hi There!
Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.
If you would like more assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.
Thank you, Kristin
This is awful - I keep trying to connect Meta with my Shop and it keeps saying I am unable to connect as I am not the admin, however when I login on Meta I am the admin.
I have tried to reach out to Meta and have been unsuccessful. Really Disappointed and would not recommend.
EDIT - I cannot find help on Facebook Business as I need to set up a commerce account, which I cannot do as it says I am not able to link, therefore I cannot access help
Hi There,
Aaron here with Meta. Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.
If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.
Thank you, Aaron
easy configuration, all ok! lets see if engagement goes good with this awesome and modern tool, thanks
Cant connect my shop with the fb button.....all things doesnt work which they said i should do....i dont get it why its so complicated to connect a facebook button to ur shop.... i have no time for stuff like this and now they tell me i should contact facebook...
je nais pas encore tester reste a voire si les produit vont sur le facebook et que les client soit satisfait
Merci d'avoir pris le temps de laisser un avis. Les commentaires des marchands sont très importants pour nous. Cela étant dit, j'aimerais m'assurer que vous tirez le meilleur parti de notre application, c'est pourquoi je vous enverrai bientôt un e-mail. J'attends votre réponse avec impatience. - Anna, Shopify Support
There are too many steps to follow and it is confusing. Especially if you are not computer savvy. I will you could click just one button for integration.
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
I used the app to help me connect my business page to Shopify. It was very user friendly and I did not have any questions