Facebook & Instagram

If we could give zero stars that would be our rating. This is a terrible app, because FB is terrible. We can't get it to work. No support from FB AT ALL. No way to reach anyone. No contact information. Shopify can't help anymore with this either. What is the use of this? It is beyond confusing. This has been a huge waste of time for us, trying to get this to work again (it used to work until the other day). Beyond frustrating. We have lost revenue from the FB commerce business model for stores, which is a horrible, horrible, horrible experience. Shopify tells us it has to do with the change over to META and everything will now be handled by them. They are a tangled web (pun intended) and treat business owners (small ones anyway) with seeming disdain. What's the point of trying to do anything with them? FB cuts you off. The app doesn't work. There are no humans to help. Stay away!

I have used my FB stores to reach a targeted client base and I am very please with its ease of use, analytical tools, as well as support it provides in getting your channel up and running and as commercially successful as it can be.

Haven't used it yet.but, i trust facebook and shopify team, so , i give a full star review.minimum 100 characters are too much. haha

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

I love this app it works really good for me and it’s really helping with my sales... Iam so happy for this

With the new setting, I deleted Facebook and reinstall app on my Shopify. It quickly and automatically reinstalled app updates which were easier than before.

I found it really easy and informative. Especially for a newbie like myself who is new to the world of ecommerce.

It helped. I had to do a lot of online searching to find this app, but I could've made my life easier if I went to facebook.

It was transparent and elaborative. I configured it without any consultation. I didn't face any glitches while setting it up.

because it's the biggest social media on the planet.