Facebook & Instagram , Počet recenzí: 4 689

Celkové hodnocení
3,8
Počty podle úrovně hodnocení
  • 62 % hodnocení s 5 hvězdami
  • 15 % hodnocení s 4 hvězdami
  • 5 % hodnocení s 3 hvězdami
  • 2 % hodnocení s 2 hvězdami
  • 16 % hodnocení s 1 hvězdami
13. duben 2023

Stay away lol Meta will not support you as a seller, even if you are a long term customer, you will not receive ANY support and can be banned without a moment's notice with a very vague explanation. Happened to me and countless others. Google Meta banning / permanently restricting ad accounts.

Dosco
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář Meta odpověděl 3. květen 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

25. září 2020

Great app! The ease and automation of syncing products between Shopify and Facebook and Instagram Shops is time saving and fantastic.

Trini Jungle Juice Store
Spojené státy
Doba používání aplikace: 5 dny
29. listopad 2020

I expirienced the same problem, it created catalogs which I c ant edit automatically and those catalogs are not performing well like don't go allong with Facebook policies etc. Lose access to my page and cant do nth because don't have access to this Shopify catalog which need to be deleted. Doesnt work good

Youth Skin Solution
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář Meta odpověděl 30. listopad 2020

Thanks for sharing your feedback! It sounds like you were running into a few things here. In that regard, I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

22. prosinec 2020

I've only just set up my Facebook channel so I can only speak to that experience. The set up was pretty easy/beginner friendly.

RoyalBeaute'
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Datum úprav: 10. listopad 2020

I followed the process in ads manager along with a you tube video. I was a bit confusing at first but I believe I got it set up right.

PamperingPlaces
Spojené státy
Doba používání aplikace: Asi 2 měsíci
13. listopad 2022

Over a month later and Instagram still won’t allow setup of my shop. What a nightmare. No feedback, no support. Meta appears to be concerned with elitist accounts only

Pre Raphaelite Records
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář Meta odpověděl 14. listopad 2022

Hi There!

Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.

If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you, Kristin

11. září 2020

I used this to connect to fb. I liked how it worked. It would be better if all info was on 1 page instead of having to jump from page to page.

emeraldandwaxdesigns
Irsko
Doba používání aplikace: Asi 2 měsíci
Vývojář Meta odpověděl 23. září 2020

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

31. březen 2021

The log in process was a little confusing because i have almost 5 pages and i had to create new FB pixel & catalogue, the old ones were not working anymore .

Vizualist
Rumunsko
Doba používání aplikace: Asi 2 měsíci
21. říjen 2020

I used this app to set up facebook channel. I would like to test it to know it is connected to my shopify account.

Drop x Zone llc
Spojené státy
Doba používání aplikace: Asi 2 měsíci
13. září 2020

I like the user friendly aspect, but I need a little more direction on the business and backend of the site. I wish there was a little tutorial or at least a link of the most popular ways to set it up.

Jocelyn Stacia
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář Meta odpověděl 14. září 2020

Thanks for sharing your feedback! We work hard to improve our app functionality and ease of access, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support