Recenze (4 765)

Celkové hodnocení
3,8
Počty podle úrovně hodnocení
  • 62 % hodnocení s 5 hvězdami
  • 15 % hodnocení s 4 hvězdami
  • 5 % hodnocení s 3 hvězdami
  • 2 % hodnocení s 2 hvězdami
  • 16 % hodnocení s 1 hvězdami
1. prosinec 2023

Items constantly in violation of meta policy for no reason. I'm so done with this app.

Nyteez
Spojené státy
Doba používání aplikace: Téměř 4 roky
Vývojář Meta odpověděl 15. prosinec 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

16. březen 2024

crashes

boon.co.ke
Spojené království
Doba používání aplikace: 19 dny
Vývojář Meta odpověděl 21. březen 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

31. srpen 2023

I have been suspended 1 week after the beginning of my ads just after being hacked. it is impossible to join the client service and today I have not recovered either my page for ads either my personal account. I am very worried because I have a lot of personal information and credit card on it. That's not normal for such a big company to not have a client service to help people and fix problem... Very disappointing

Parvota
Francie
Doba používání aplikace: 2 měsíci
Vývojář Meta odpověděl 5. září 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

12. listopad 2023

Don’t understand why I can’t view my products on Instagram through this app

STITCHBEETZ FASHION STORE
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář Meta odpověděl 20. listopad 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

18. srpen 2023

The app completely does not load. At all. This has been causing problems for my business and impacting it negatively.

POSTERAMI
Litva
Doba používání aplikace: Asi rokem
Vývojář Meta odpověděl 25. srpen 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link, so we can follow up with you directly and ensure you have the best possible experience:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

1. srpen 2023

Its going very well I'm having some issues with things but the support team makes sure that everything is taken care of

Your One Stop Shop
Spojené státy
Doba používání aplikace: 3 dny
Vývojář Meta odpověděl 18. srpen 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
[Meta Support].

27. září 2023

Using facebook and instagram has helped my online store tremendously. I would definitely refer current and future business associates.

Imanizpuphub
Spojené státy
Doba používání aplikace: 6 dny
Vývojář Meta odpověděl 29. září 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us.
We appreciate hearing from our customers!

Thank you,
Meta Support

10. srpen 2023

terrible, cant even sink pixels correctly with business manager. im not sure what has happened to this app but it clearly doesnt want to work properly.

Euro Speed Parts
Austrálie
Doba používání aplikace: 2 měsíci
Vývojář Meta odpověděl 18. srpen 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link, so we can follow up with you directly and ensure you have the best possible experience:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

20. červenec 2023

i have tried this 2 different times in total since i started my business ans this by far is so unnecessary steps, I followed every step just to connect facebook so all my platforms are sync but forget this facebbok connection it is one huge headache

Divine Sanctuary Healing LLC
Spojené státy
Doba používání aplikace: 2 měsíci
Vývojář Meta odpověděl 28. červenec 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

20. srpen 2023

It keeps getting disconnected. When it was connected, all was fine, but after a few days it gets disconnected, and after a few days it was connected again, and repeat.

Scents Dispensary
Malajsie
Doba používání aplikace: 4 měsíci
Vývojář Meta odpověděl 25. srpen 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link, so we can follow up with you directly and ensure you have the best possible experience:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].