Facebook & Instagram

still learning to use. reinstalling is not very fun! still i am getting a few orders from fb.
the IG app is better

I cannot get any kind of support from anyone to help me with the problem that my Facebook & Instagram Social Links on Shopify keep going to the "Manage Page" where customers can access all of my Facebook/Instagram settings etc. I have read all of the so called "advice" leads on how to stop this from happening, but it just doesn't work for me. I need to speak to an advisor at Facebook, not be offered endless confusing automated replies.
Can someone at Facebook please help me with this? (P.S. By 'help' I don't mean send me even more confusing links, I need to speak to an actual advisor!)
Many thanks in advance.

Sucks just don't work it's crazy man feel like I'm going around in circles. So sad keep rejecting products, freezing, or just don't work

this is great app i use this to sale hair and other beauty products shopify is the best. Thank you !

it helped me link my Facebook with shopify, thus increasing my store's visibility and making the shopping process easy

I just want to use Instagram but you have to go through Facebook first and they declined me getting a Facebook account. Smh. Like why for one and two i don't even want to use Facebook. I don't even have Facebook i have Instagram. Just a waist of time trying to get this option on my website. End. SMS.

great really easy and streem line just little on communication of request between shopify and facebook would make it perfect

goooooooooodgoooooooooodgoooooooooodgoooooooooodgoooooooooodgoooooooooodgoooooooooodgoooooooooodgoooooooooodgooooooooood

I am having the same issue as a lot of other customers are having. I am gathering there is some sort of connection issue between shopify and facebook. I think it's the pixels. In my shopify store it has one pixel number and in facebook I have 2 different one's. I cannot change it no matter what I do. The app to connect shopify and facebook was working fine till April. Then one of my products got restricted. It is a cutting board, so I don't know why it was flagged. I deleted the product from Shopify but even 4 months later it is always stuck in facebook. I have deleted this app and reinstalled it probably 20 times and it still doesn't work. I have spent about 14 hours talking to various customer service people from Shopify and Facebook and none of them have been able to help me. My account has been restricted but my ads have still been charged to my facebook account. I have 35 different screen shopts of various stages of both of my accounts that I have emailed to customer service and again my account is still restricted.

This is a good app and I have used it earlier too. Somehow the app got disconnected and I am reconnecting