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This channel repeatedly told me my products and shop was approved, but when I went to the Shopify Commerce Center, that was not true.
Hey there! Thanks for your feedback - we are always looking for ways to improve the functionality of our app for current and future merchants. I’ve sent out to an email to you and hope to hear back from you soon. - Jake, Shopify Support
Terrible app, it asks me to reconnect i tried several times it doesnt work i tried different browsers different devices
i called facebook and chatted with shopify nothing helps and no one can help me
What a terrible app and absurd customer service, this has affected my business very negative. FIX THE RECONNECT ISSUE NOW!!!!!!!!!
Hi there,
Charlotte here from Shopify support, thank you for taking the time to install and use Facebook channel on your store and leave a review. It sounds as though you may have been affected by a known outage on Facebook, which prevented users from logging into their Facebook accounts. It has since been resolved by their team, but I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Charlotte | Shopify
for some reason we can't link products to our instagram account anymore. But before this it worked great
what i have liked about this channel is that its easy and simple to install and connecting to my store.
What i believe is that it will give me results that i expect out of it since its reaching millions of customers.
Very easy to use, simple but extremely effective, love the way I can set out my online store so it’s easy to navigate
Very good use and tracking and integration and everything and everything and everything and everything
Ik heb deze app gedownload maar hij Connect niet met instagram en mijn producten kan ik niet taggen kan iemand mij hiermee in helpen
Hallo daar!
Kristin hier met Meta! Bedankt dat je de tijd hebt genomen om een beoordeling achter te laten. We horen graag meer over je ervaring met de Facebook & Instagram app en bieden je eventuele hulp.
Als je hulp wilt, neem dan contact met ons op via ons business support team (https://www.facebook.com/business/help), zodat we ervoor kunnen zorgen dat je de best mogelijke ervaring hebt.
Bedankt, Kristin
I used this app to get my stuff out. It helps with getting seen and noticed on the stuff you want to share.
Add more detail to instructions. Be more explicit when giving directions. If possible have a live person to assist with Facebook sales channel. Be more specific on you to channel videos as well.
good app, looking forward to using time and time again , have given four stars as i have not used yet