Recenze (7 706)

Celkové hodnocení
4,2
Počty podle úrovně hodnocení
23. březen 2021

It is fairly simple to use. I appreciate the additional marketing skills and tips. I have loved using Business Manager and I started a store knowing absolutely nothing.

Brinegars Bling LLC
Spojené státy
Doba používání aplikace: Více než rokem
24. červen 2022

The set up is extremely difficult, I've even given up and redownloaded the next day to try again and still cant get it figured out.

Southwind Cycles
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář Meta odpověděl 28. červen 2022

Hi there!

Paola here with Shopify! Thank you for taking the time to let us know about your experience with our Facebook Channel app. I completely understand that setting up a new channel can be confusing at times. I will be reaching out to you shortly to access your store's settings and make sure you have all the necessary resources to get the Facebook Channel working for you.

Talk soon!

Paola | Shopify Support

25. leden 2021

Bis jetzt klingt das vielversprechend. Ich werde weiter daran arbeiten um noch mehr zu erreichen...

SCHANZER GWAND
Německo
Doba používání aplikace: Asi 2 měsíci
Datum úprav: 11. září 2020

A must for business and essential for keeping our customers at SpiraBobble up to date with products and ideas for wearing. Easy to install.

SpiraBobble
Spojené království
Doba používání aplikace: Asi 2 měsíci
Datum úprav: 12. říjen 2020

Esta muy bien, no habia tenido la experiencia de aplicar para este tido pode tiendas online y me parece que es muy clara y acertiva.

Poder Avanzar
Kolumbie
Doba používání aplikace: Asi 2 měsíci
3. listopad 2022

Facebook pixel is not connecting the sale channel properly set up but still facebook pixel helper couldn't find it. Even the test event is not showing any data and if we go to preferences facebook setup it constantly shows errors.

Caveman Organics | Organic Products
Pákistán
Doba používání aplikace: Více než rokem
Vývojář Meta odpověděl 4. listopad 2022

Hi there!

Steve here from Meta! We’re sorry that you were running into trouble with the Facebook & Instagram App. We believe that we have resolved the Pixel issue that you described. Can you please try again to confirm that everything is now working for you?

If you would like assistance and haven’t already reached out, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Best regards,
Steve

23. únor 2021

The Fb add is easy to configure and conect to your shopify account. The problem is with the facebook bussines account itself.

charlosynoli
Mexiko
Doba používání aplikace: Více než rokem
Datum úprav: 6. květen 2023

Consider bringing back our ability to post product for marketing . It was deleting by your developer team in Nov. Being able to be synced with Facebook to post product was simple and help business promote our product effectively. have been speaking to other businesses and It has been so damaging to not have this option. It is a shame Facebook has done away with our option to connect with our customers and audience this way. It is useless to speak with support as they act as if they know nothing about Facebook or changes. have sent feedback but pretty sure ignored. You need to really bring the gap of communication with Meta and Sellers. It is important and your team seem to lose touch with us. 4 month past Update to this review: You interface now has so many issues it is unbelievable every week you are changing something and simple breaking it just stop and go back to Oct 2022 and the enhances all those feature and all operations all changes since them have been very damaging to say the lest. Even product I do not give Facebook permission to show show on my store and your support is so poor and never helps they take my request and concerns and never generate a solution. I am luck if I get a response or follow up. You got to do better asap or Facebook will lose badly

Trinity Skys
Spojené státy
Doba používání aplikace: Téměř 3 roky
Vývojář Meta odpověděl 4. květen 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

11. březen 2023

Facebook has continued to delete my business from the app without providing me with details so that fake bots have now taken over my business account using my followers data to harrass them!

Inspired By US Shop
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář Meta odpověděl 3. květen 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

31. prosinec 2023

I can't integrate it

Dream Mall
Pákistán
Doba používání aplikace: 24 hodinami
Vývojář Meta odpověděl 5. leden 2024

Hi There,

Thank you for taking time to leave a review!

Please contact our Business Support team via this link so we can be of further assistance to you:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We'll be sure to follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support