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I reached out 3 times and call just drops. or they send me links for me to figure out on my own.
This is by far the most complicated app on shopify ... that probably u can never satisfy
It doesn't work. My store has been under review for over a month despite all the items being approved and when trying to setup the store through the app, it crashes every time. Stuck with a business advertising through Facebook and Instagram which can't link its products etc...
It has gone downhill, why I am forced to create facebook and instagram shops just to connect to pixel and advertise? I do not need these shops, I have already got Shopify.
More than a month and it only says in store evaluation, I had not seen an app that seems to be validated one by one by a person.
I have been haVing a dfificult time attaching my instagram to my store. Ican attach facebook.vERY HARD TO TALK TO A REAL PERSON. No help withe the chat either.
Meta is absolutely horrible when giving support for this app. Their support is horrible overall.
5 months on shopify waiting for my review to be approve. i have a lot of followers and traffic on instragram and customer service said it only can be approved when i have followers and traffic on facebook, but my mainly customers are from instagram, so there is nothing i can do, and i really think its unfair not having facebook and instagram active on my Shopify because of this. very very upset with this
Can't connect shopify and facebook, instagram. Been in-review for a couple of weeks. I've had a look and this is a common problem since 2022. Why it hasn't been sorted I don't know. Better off paying a bit extra for Wordpress or something simular.
Things dont stay connected, despite them being connected. Meta in general is bloated, hard to navigate and understand and impossible to get REAL support.
Not. Worth. It.