Recenze (7 415)

Celkové hodnocení
4,2
Počty podle úrovně hodnocení
  • 65 % hodnocení s 5 hvězdami
  • 14 % hodnocení s 4 hvězdami
  • 5 % hodnocení s 3 hvězdami
  • 2 % hodnocení s 2 hvězdami
  • 13 % hodnocení s 1 hvězdami
3. září 2023

Using Inventory Advanced and Collections to control products available on your Facebook or Instagram is full of defects. Previews will show all products in your Collections, but in the Facebook or Instagram app, only a subset or none of them will show on the app. Meta support hasn't been helpful, as it get passed around and troubleshooting context gets lost...practically have to start all over. Was hoping to increase sales by tagging posts with Products in my store, but this integration is defective and doesn't scale to high number of products and variants.

TIDAL
Spojené státy
Doba používání aplikace: 3 dny
Vývojář Meta odpověděl 5. září 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

We're sorry about the experience you've received from support. Please reach out here and we'll get this sorted out for you via the link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

23. květen 2021

So far the entire integration process has been very confusing. I think after several hours of going around in circles and watching youtube videos I finally have almost everything integrated. The two outstanding items are my Instagram shopping, which for some bizarre reason will not let me finish the install and my product catalogue is finally up on my facebook page, but you can't actually buy any of the pieces...and I can't find anywhere to enable this...overall, just not very intuitive and so far my most frustrating experience with my e-commerce site.

Filipa Pimentel Ceramics
Kanada
Doba používání aplikace: 3 dny
Vývojář Meta odpověděl 26. květen 2021

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you've been having in getting connected. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can help you get set up fully.

Robyn | Shopify

6. říjen 2020

I used this app to set up my facebook to shopify. It made it so esasy. i believe it will be better for more explanation during the entire process. Thanks.

BuySmat
Nigérie
Doba používání aplikace: 3 dny
27. září 2020

Facebokk é a melhor ferramenta para se anunciar hoje em dia fazendo faturar muito em pouco tempo apenas escalando

Super Shopii
Brazílie
Doba používání aplikace: 3 dny
11. leden 2021

I like it. Thank you for app! I wish you to develop better apps. Facebook has very good support for online businesses.

Mirosus
Vietnam
Doba používání aplikace: 3 dny
2. prosinec 2020

After a little hassle with multiple accounts and cookies everything worked out fine. Excellent and easy to navigate extension *like*
Ich hatte ein bisschen Mühe mit mehreren parallelen Accounts und den Cookies dazu, aber nach ein wenig probieren klappt alles. Ausgezeichnet und einfach zu navigierende Erweiterung *like*

EgoEco
Rakousko
Doba používání aplikace: 3 dny
2. únor 2022

“There’s no page at this address Check the URL and try again, or use the search bar to find what you need” Can this be corrected?

Farm Nine
Spojené státy
Doba používání aplikace: 3 dny
Vývojář Meta odpověděl 3. únor 2022

Hi there,

My name is Chris from Shopify support. Thank you for taking the time to review our app. Your feedback is extremely valuable. I'm sorry to hear about the issues you are facing with Facebook. I'm going to follow up with you in an email and see where I can help.

Chris | Shopify Support Specialist

8. říjen 2020

nice app, help me a lot , help me get easy on my page, great channel app ,this app helps to grow business

GDL Hansell Supply
Spojené státy
Doba používání aplikace: 3 dny
30. září 2021

Tried to finish up setting up the app, cannot finish by accepting terms and conditions at the very end, LITERALLY the very end. Page refuses to load. Shopify said it was on their end and that it was fixed, still not loading up. Deleted the app, reinstalled, had to delete again and now when I try to install it there's an error message saying there's no url for this page. Shopify itself doesn't rung great, at all, constant errors, loads forever. I save something later go and see it's back to the previous saving not the current one. A year or so ago when I was on Shopify I didn't have ANY of these problems.

IsabelRose
Spojené státy
Doba používání aplikace: 3 dny
Vývojář Meta odpověděl 1. říjen 2021

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. We really appreciate your feedback. I'm sorry to hear of the struggles you are facing with moving past the terms and conditions. This sounds like a familiar issue so I'm going to look into this and follow up with you in an email to open up the lines of communication here and see how I can help you get this resolved.

Robyn | Shopify

28. říjen 2020

it is good it is good it is good it is good it is good it is good it is good it is good it is good it is good it is good

newborntools
Saúdská Arábie
Doba používání aplikace: 3 dny