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Horrible, if one does not pay for Ad then facebook will not allow others to see the page of what you are selling and you will not be able to sell on facebook, the Facebook Ad are a scam they charge you too much and when one sees in Shopify the analytics you will realize that facebook is scamming one since they are not the same as facebook charges you, for example facebook charges you for 10 visits that made to your page and when one sees in Shopify only visited 5 people , Facebook stole you money
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.
https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
Thank you,
[Meta Support].
这个app没有中国，不爱了~~~~~~~~~~~~~中国这么大的市场，竟然不设中国公司，真不知想啥的，哎妈呀......一下子就少了20%的市场份额了，可惜呐。。。写个评论还要我凑100字来骂人，评论的设计者真是欠抽
NOT easy to use and when it is finally set up Facebook autogenerates posts ANYTIME you change ANYTHING in your shop. These posts do not appear on your business page profile i.e there's no way to delete them, but they DO appear in your follower's News Feeds. So what this means is anytime you change something in your shop your followers on Facebook get SPAMMED with autogenerated posts that you cannot control, and there's NO way to disable/turn off this feature. It is aggravating and humiliating honestly.
Hello,
Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jackie | Shopify
In a nutshell - it doesn't work for my store which is pretty much a straight outta the box Shopify shop - no reason I can see that it should be so hard. Not meeting Facebook's commerce account requirements, pixel not working, catalog not approved (although i managed to fix this with yet another 3rd party app), marketing not set up. It feels like this app is a red flag to Facebook and their default is to reject Shopify stores on every level. It's unweidly and virtually impossible to make sense of - or to resolve the issues.
Hello,
Jack here from Shopify. Thanks for taking the time to submit your feedback. I'm going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jack | Shopify
My FB shop followers see a post saying "SHOP added an item..." containing the item details whenever I add a new product or product variant. This floods their newsfeeds and they turn off notifications altogether or unfollow the shop. There seems no way of stopping these automated notifications apart from disabling the FB channel.
I would give this zero stars. No help, goes in circles. Articles don't answer questions, you can not contact anyone via any method. And Shopify's server issues cause Account bannings.
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you are facing with the Facebook Channel. Please understand that account approvals are completely handled by Facebook as Shopify has no hand in the decision made. I do want to see the Facebook Channel working for you so I'm going to follow up with you in an email to share some more information with you that can help resolve the issue.
Adil | Shopify
Won't connect my shopify and no help
Hi There,
Thank you for taking time to leave a review.
Please contact our Business Support team via this link if we can be of further assistance to you:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We'll be sure to follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
always something not working, looks like developers don't give a damn is it working or not. Not sure how shopify allows it to be here.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support].
I have been trying to set up my facebook channel since i created my shopify account. for some reason i cant get my page setup nor can i get any support from customer service. its sad
Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support!
Vance | Shopify
Why is this so hard? Can't connect, tried deleting and redownloadin and now I cant even redownload it. PLEASE HELP
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you are facing with installing the Facebook Channel. I do want to make sure that you get the support that you need, so I'm going to follow up with you in an email to open up lines of communication.
Adil | Shopify