Facebook & Instagram

I have gone through the verification process five times and get "stuck" on the phone/text verification every time. I double check the number, went through the troubleshoot process and still, I get no call and no code. There is also no live help.

It is very frustrating and there seems to be no solution as I've already gone through the troubleshooting to no avail, and there is no one to contact.

Facebook Channel app is not useful, all my products description were all shows as code in the Facebook Shop " This RealWork Sprayer is perfect for any DIY job you need it to handle. Check our assortment for many other size options including 48oz, 1 Gallon, 2 Gallon, 3 Gallon, and 4 Gallon Back Pack
Specifications:
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Manufacturer
RealWork 

Category
Sprayer 

Product Dimensions
7"W x 7"L x 15"H

Item Weight
2 lb

Materials
Plastic

Warranty
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Manufacturer Warranty
1 year limited

I have no issue with my all other channels, only has an issue with Facebook.

My products are not showing up on my Facebook or Instagram

Wont show half my product varients because of invalid image link which is the same link for the products it will show. Offers no working solution as well.

I expirienced the same problem, it created catalogs which I c ant edit automatically and those catalogs are not performing well like don't go allong with Facebook policies etc. Lose access to my page and cant do nth because don't have access to this Shopify catalog which need to be deleted. Doesnt work good

Over a month later and Instagram still won’t allow setup of my shop. What a nightmare. No feedback, no support. Meta appears to be concerned with elitist accounts only

Stay away lol Meta will not support you as a seller, even if you are a long term customer, you will not receive ANY support and can be banned without a moment's notice with a very vague explanation. Happened to me and countless others. Google Meta banning / permanently restricting ad accounts.

This app has never worked once. After downloading, without entering any facebook/instagram login details or credentials, the app immediately begins connecting. Connecting to what? I have no idea. The connection fails and it tells me " SOMETHING WENT WRONG Your details couldn’t be submitted yet. Try again in a few moments". I have spoken to Meta and Shopify customer service AT LENGTH. Shopify directs you to Meta customer service. Meta directs you to Shopify customer service. As others here have reviewed, this is just a back and forth of copy-and-paste answers which involve you doing VERY SIMPLE trouble shooting like clearing cache and changing browser. They might as well ask me to restart my computer. I have also been asked to send the same information I have already sent. I even took a screen recording and showed them the exact issue. Additionally, just as others have reviewed, they will continue to close the ticket immediately each time. Finally they said it is not their problem and to contact Facebook.

I have never seen something worse like this APP , doesn’t work, I try since 4 days to connecting with my Facebook account but always rejected, stay away from this App

This app is garbage. It won’t even load for me after barely being able to re-install it. Fix this because I’m running a business and need this to be working.