Recensies (6.913)

Algemene beoordeling
4,2
Cijfers per recensieniveau
  • 65% recensies zijn 5 sterren
  • 14% recensies zijn 4 sterren
  • 5% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 14% recensies zijn 1 sterren
6 april 2024

gracias por su ayuda

Mi bolso Georgia
Verenigde Staten
6 maanden gebruiken de app
28 december 2023

Excellent Performance of Facebook & Instagram.

Galaxy Onyx
Pakistan
2 maanden gebruiken de app
Meta heeft geantwoord 5 januari 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

29 november 2023

it is awesome

Oasis Selections
Verenigde Staten
3 maanden gebruiken de app
Meta heeft geantwoord 15 december 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

10 januari 2024

Meta is just absolute crap and a massive headache for every single steps that should be easy. To try and start just simply advertise from your Facebook page and get the ad data connected to your shopify is taking me days. First the meta business page was lagging and bugging making me do the same rhings over and over, then once I finally manage to create the pixel and went to install the Facebook and instagram app on my shopify, it started to bug again. After 4 time uninstalling et re installing that horrible app, I managed to connect my store after creating a facebook business account ( thought just my page with my facebook account would be enough but no, has to be another dam account ) DAMM ! I thought I'd be ok then but NOOOO Facebook restricted my business account, probably because its too new ( which doesn't make sense really), I am now unable to complete the connection settings between shopify and facebook and have to wait 24h for a review after providing a code received on my phone and my identity document photo. This is really a joke considering how much money that business is doing, they can't even make basic settings simple for people, they over complicate everything and cross everything together making you go back and forth between platforms non stop for a very simple task. All I wanted was to see the results of my advertising with shopify, nothing else. If I ever manage to get to the point where facebook let me advertise and the connection with shopify works ( pretty sure something will go wrong again) I surely WON'T authorise facebook to sell my products directly on my facebook page because I bet you these sales will be catastrophic and customers will run away, surely there will be problems with payment and order fulfillment etc. A shame from start to finish

The Bloody Store
Australië
Ongeveer een uur gebruiken de app
Meta heeft geantwoord 12 januari 2024

Hi There,

Thank you for taking time to leave a review with detailed feedback and apologize for the experience you've had so far with us.

Please contact our Business Support team via this link if we can be of further assistance to you:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We'll be sure to follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

7 december 2023

Yayy!! Up and running!! :)

Chlora Bella
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
Meta heeft geantwoord 15 december 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

29 januari 2024

ME HAN ELIMINADO COMO ADMINISTRADORA D EMI CUENTA EMPRESARIAL DE FACEBOOK Y INSTAGRAM. NO HAY FORMA DE ACCEDER Y NO ENTIENDO PORQUE LA HAYAN ELIMINADO ya que no hay forma de averiguarlo.

Traces of the World
Spanje
Ongeveer 3 jaar gebruiken de app
Meta heeft geantwoord 2 februari 2024

¡Hola!

Gracias por tomarse el tiempo para dejar una reseña detallada. Nos disculpamos por las molestias causadas y nos gustaría ayudarle con una solución.

Comuníquese con nuestro equipo de soporte comercial a través de este enlace: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Podemos continuar apoyándolo directamente y asegurarnos de que tenga la mejor experiencia posible.

Gracias,
Meta soporte

5 september 2024

j'aime cette aplication

Nairastore
Canada
5 minuten gebruiken de app
7 maart 2024

Ho provato a utilizzare l'app di Facebook per il supporto alle aziende, ma purtroppo l'esperienza è stata estremamente deludente. Innanzitutto, il supporto fornito per risolvere i problemi attuali è stato inefficace e poco professionale.

Non solo i problemi persistono, ma l'app stessa continua a non installarsi correttamente sul mio dispositivo, causando ulteriori complicazioni. Gli sforzi per ottenere assistenza sono stati vani, e il servizio clienti sembra non essere in grado di gestire in modo adeguato le problematiche degli utenti.

Sono deluso dalla mancanza di risoluzione dei problemi e dalla difficoltà nell'ottenere un supporto adeguato. Mi aspettavo di più da un'app di questo tipo, soprattutto considerando il suo ruolo cruciale nel supportare le attività aziendali. Chiedo aiuto in continuazione ma senza nessun esito. Manca il personale di assistenza

Amico Mio Shop
Italië
Ongeveer een maand gebruiken de app
Meta heeft geantwoord 8 maart 2024

Ciao!

Grazie per aver dedicato del tempo per lasciare una recensione. Ci scusiamo per l'inconveniente causato e vorremmo aiutarvi con una risoluzione.

Contatta il nostro team di supporto aziendale tramite questo link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Possiamo contattarti direttamente e assicurarci che tu abbia la migliore esperienza possibile.

Grazie,
Supporto Meta

5 november 2023

I want ot sell my product from Facebook

NIMI$
Kosovo
Ongeveer 2 maanden gebruiken de app
Meta heeft geantwoord 10 november 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us.

If you need further assistance, please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

29 februari 2024

I love it!

Heavy Hues Label
Verenigde Staten
11 dagen gebruiken de app
Meta heeft geantwoord 8 maart 2024

Hi There!

Thank you for taking time to leave a review. We appreciate hearing from our customers!

Thank you,
Meta Support