Facebook & Instagram , 4.688 recensies

Algemene beoordeling
3,8
Cijfers per recensieniveau
  • 62% recensies zijn 5 sterren
  • 15% recensies zijn 4 sterren
  • 5% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 16% recensies zijn 1 sterren
7 september 2023

So happy to be integrated with Facebook & Instagram shopping!! Thank you!! Looking forward to connecting with more happy customers, too. :)

Foxy’s
Verenigde Staten
Bijna 5 jaar gebruiken de app
Meta heeft geantwoord 15 september 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

1 december 2023

Items constantly in violation of meta policy for no reason. I'm so done with this app.

Nyteez
Verenigde Staten
Bijna 4 jaar gebruiken de app
Meta heeft geantwoord 15 december 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

25 september 2023

This app is atrocious. I have orders being made through FB and IG, and they aren't syncing with shopify. I also can't fulfill the orders in FB/IG commerce page because it thinks it's connected to shopify, so the API is blocking fulfillment. The worst is, I had no clue there were orders being made until customers contacted my store. The FB/IG commerce page won't event let me refund the orders because it's waiting shopify to pull them. I disabled the meta channel, but it turned itself back on and caused this cluster. You would think for a billion dollar company, they could get their act right.

Danger Close Apparel
Verenigde Staten
Bijna 5 jaar gebruiken de app
Meta heeft geantwoord 29 september 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

27 december 2023

good

Luex
Verenigde Staten
3 maanden gebruiken de app
Meta heeft geantwoord 29 december 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

9 december 2023

I love the Team Work .....

Ibele Clothes
Verenigde Staten
2 maanden gebruiken de app
Meta heeft geantwoord 15 december 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

29 september 2023

Easy and beneficial sales channel even for small businesses. Thank you.

Stellar Real
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
Meta heeft geantwoord 6 oktober 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

1 november 2023

Easy setup and ready to enjoy the ride

FashionQueene
Verenigde Staten
5 maanden gebruiken de app
Meta heeft geantwoord 3 november 2023

Hi There!

Thank you for taking time to leave a review. We appreciate hearing from our customers!

Thank you,
Meta Support

23 september 2023

I don’t understand. I try to verify my store and I am having problems. I connected with support and come to find out it was Facebook support, they told me that I need Shopify and they are saying the same for the opposite company. The only thing that is wrong is my business phone number. I can’t get help it is frustrating.

Passion 4 Fashion USA
Verenigde Staten
Ongeveer 3 jaar gebruiken de app
Meta heeft geantwoord 29 september 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

1 februari 2024

Unable to connect to paypal

Mickey's Girl
Verenigde Staten
Meer dan 3 jaar gebruiken de app
Meta heeft geantwoord 9 februari 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

21 december 2023

hola, tengo problemas para instalar la app en mi tienda, de ninguna forma me permite hacerlo. y solo me dice "
Sorry, something went wrong."
We're working on getting this fixed as soon as we can.

necesito AYUDA

COSMONOVA
Colombia
1 dag gebruiken de app
Meta heeft geantwoord 29 december 2023

¡Hola!

Gracias por tomarse el tiempo para dejar una reseña. Nos disculpamos por las molestias causadas y nos gustaría ayudarle con una solución.

Comuníquese con nuestro equipo de soporte comercial a través de este enlace: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Podemos comunicarnos con usted directamente y asegurarnos de que tenga la mejor experiencia posible.

Gracias,
Meta soporte