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The app is not connecting with shopify. I spent several hours trying to solve the problem with no result. Hope support gets in touch with me.
Hey there,
Jason here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing connecting Facebook with Shopify. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address some of these concerns.
Jason | Shopify
It no longer allows me to access the "Manage Facebook data sharing preference" section, and my campaigns are negatively affected. Nobody can solve the problem.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
good to have it. guided tour, Instgram + Facebook in one app. I only can repeat myself: good to have it, especially guided tour.
Shopify does not make setting up an integration with FB easy, but this app is so simple and self-explanatory. All questions are answered with little guides. Very well done and much appreciated.
No customer support from Meta to resolve the issue, its just ridiculous how such a big company can not have a straight forward option to connect to customer support
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
This application is easy to set up and has an extremely user-friendly integration. 100% recommend!!!
It works, but it does not connect to the add manager from Facebook. I Have to run it directly from Facebook.
Using it for marketing and sending customers to my site. I will continue using this for other products.
the process was very thorough and easy and fixed the previous problems! Great work! I feel a huge weight lifted off my shoulders! Thank you!
Really really Easy and Cool! the new Ecomerce From Shopify to Facebook and Instagram.