Recensies (9.071)

Algemene beoordeling
4,2
Cijfers per recensieniveau
  • 66% recensies zijn 5 sterren
  • 14% recensies zijn 4 sterren
  • 5% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 13% recensies zijn 1 sterren
3 juli 2024

plataforma difícil de solucionar problemas e muito exigente em suas politicas, não é muito assertiva com a orientação e nem intuitiva para ajudar solucionar dificuldades

Ponza Magazine
Brazilië
2 maanden gebruiken de app
23 december 2020

i started just now with this App. Let me try it first.... What can i say now? i hope i can use it to sell my product on Instagram and Facebook.

INPRINTED.DE
Duitsland
Bijna 3 jaar gebruiken de app
5 april 2021

I used this app to set up my facebook store which I use to sell hair products. I am super excited to see how much this will impact may business

Shara Hair ZA
Zuid-Afrika
Bijna 3 jaar gebruiken de app
Bewerkt 12 januari 2024

Hi

The link you shared is not a support page

—-------

The support team in Philippine is a nightmare to work with

All reply is just copy paste at one occasion they asked for something we just shared

We wasted so much time back and forth with them but got absolutely nowhere

We asked them for a quick video call to fix some issues they asked for information which we provided

they then asked for our contact number for the call which we we provide they then close the ticket!!

Several time they just closed the ticket replying to you but with no solution

A complete waste of time

Vshine Silk and Shine
Verenigd Koninkrijk
Bijna 3 jaar gebruiken de app
Meta heeft geantwoord 12 januari 2024

Hi There,

Thank you for taking time to leave a review with detailed feedback and apologize for your experience so far with us!

Please contact our Business Support team via this link if we can be of further assistance to you:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We'll be sure to follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

4 april 2023

The most buggy sales channel you can imagine. Items continually get rejected for many various incorrect reasons. Contacting FB support does nothing beside adds additional layers of frustration with no real help. Support has zero common sense. As soon as an issue gets corrected the same item get rejected several days or hours later... It amazing how wonderful these channels are about collecting data and integrating into your checkout seamlessly but the actual real user experience for those using the channel, is a joke. All development energy was solely put into integrating into processing transactions so facebook can collect a fee and no energy was put into these automated product checks that cannot understand the actual meaning of words used in a sentence.

Slofoodgroup
Verenigde Staten
Bijna 3 jaar gebruiken de app
Meta heeft geantwoord 3 mei 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

Bewerkt 2 mei 2023

app is saying that the app is unsupported speak with the developer.
Hit the support button but the rep. is saying something different. But it clearly it says it's not supported. This needs to be fixed Asap!!!!!

Miracle Shoetique
Verenigde Staten
Bijna 3 jaar gebruiken de app
Meta heeft geantwoord 3 mei 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

7 februari 2024

not recommended. fb shop went under review saying it would take 10 days. After 6 months of no updates, I followed up and they said their algo detected something and just sent a generic list of reasons why it may have been suspended and they can't do anything about it. We sell a single title board game.. not much to violate.

sabobatage
Verenigde Staten
Meer dan 2 jaar gebruiken de app
Meta heeft geantwoord 9 februari 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused.

If you still need assistance from us, please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2 september 2020

It makes it easy to control Facebook and Instagram. easy to upload, easy to tag it. easy to delete the product.

Lunatokkiaccessories
Verenigde Staten
Bijna 3 jaar gebruiken de app
29 januari 2021

easy to set up and it makes my business be exposed even more through my social media channel. I don't have to have huge following to be able to add link to it.

Irrelevant Society
Australië
Bijna 3 jaar gebruiken de app
21 april 2021

Trash, but it's not Shopify's fault , Facebook and Instagram is broken for ages. broken not loading pages many many many bugs, pure broken mess, product tagging not working , facebook pixel not working adds running weirdly ending up with a huge add bill with 0 traffic. Facebook is trash.

tamaishidesign
Hongarije
Bijna 3 jaar gebruiken de app