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Love having additional sales tools. App was very easy to install. Using it is very simple and easy.
takes a little time getting through the clicks... for beginners like me I wasn't sure I was doing everything correctly. maybe adding a description or automated pop up explains things as you move along the process of connecting instagram/facebook and Shopify stores would help.
it was not clear that i needed to connect BOTH instagram and facebook pages to shopify in order to make paypal available as a method of payment.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
I have been using this app for a number of years and I love it. I know for a fact that you will love it too!
I Use it as a Ecomerce platform and conecting all socialmedia channels through this app is just a breeze.
I don't know enough yet because I just signed up for this feature. Perhaps if you ask me in a month, I'll have an opinion.
It is easy to use and I like the way it works seemlessly with Facebook and other apps. It is amazing how easy it is to use.
Helps in setting up Facebook to my store. The interface looks like it will be very useful. I won't really know until I actually use it.
Cuidado con la instalación del píxel de vinculación de esta app, entra en conflicto con la cuenta publicitaria personal de Facebook, te deshabilitan la cuenta definitivamente al detectar 2 píxel de datos a un mismo dominio y no te permiten revisar la solicitud para poder restaurarla ni apelar el problema, no permite anunciarte desde la página de empresa y automáticamente te desvincula los anuncios de Instagram, el único soporte técnico de Facebook "www.facebook.com/business/help/support" lo gestiona otra empresa y no pueden solucionar absolutamente ningún problema, esa es la atención al cliente de "Facebook" donde no saben porque te han deshabilitado la cuenta y tampoco pueden hacer nada, parece de comedia, estoy arrepentido y no la recomiendo. Espero Shopify lo tenga en cuenta por que destrozan tu cuenta de fb y por consiguiente las ventas, me ha hecho más daño que un malware, no deberían permitirlo, Mucho Cuidado.
This app is causing my pixel to misfire in multiple ways causing me sales. It’s also loading old products that aren’t even in my admin anymore and not new products. I’ve contacted shopify several times to be told pixel issues are facebooks problem. I spent 6 days messaging with facebooks useless team to be told it’s not their problem because it’s through this shopify app. This is losing me money because my ads can’t optimize due to bad data. I’ve uninstalled and reinstalled it several times and the problems don’t get better. I’ve asked shopify to delete this app and remove any old code and I’ll see if a complete clear out and reinstall improves it. I’ll remove this review if the problems get worked out.
Hey there,
Luke here from Shopify Support.
Your feedback is greatly appreciated and I want to thank you for taking the time to share your experience of the Facebook Channel. I'm sorry to hear about the issues you're facing with your Facebook Pixel. Our technical support team has reached out to you via email to continue supporting you and working on the issue there.
Luke | Shopify Support