Facebook & Instagram

Easy to connect and product placing from shopify to facebook. The response and analysis could be improved by implentation of the shopify dashboard.

Unsere Verifizierung ist seit Monaten ausstehen.

I couldn't get better help to set up my marketing needs, needless to say how fast and easy it directed me to the end. It would be nice if the app showed a sample video presentation.

Does not work in India.

It's a little hoop-jumpy but that's on the FB side. Shopify's side was far better in terms of UI/UX.

I created a Facebook account with real name and all correct information to use it with Shopify app. This is my first time on Facebook. Just after making the setup with Shopify app my Facebook account was locked forever. I did nothing wrong or bad since I didn't even had time to use my account. I already tried all available facebook forms for reviewing my case, I sent them pictures and identity cards...etc. Now, I am banned for ever and reviewing again is impossible. contacting Shopify support they suggest I contact facebook.. I told them I cannot contact Facebook because I don't have access to my account. they send me back the same story again asking me to login to my account and use the chat... not working for me.

Rather easy to use even if you are not very proficient with IT
An easy learning experience
Would recomment it

I used Facebook to expose my brand to another social media outlet. The only downside to the 3 -4 week waiting period

This is not the best app. It was working fine for a bit and now it disconnected Facebook and won't connect my FB Store. I can't even do an ad thru this app. Pretty much useless. There is no one to help with this issue. Also, be aware that when you connect, The app has full power over your FB account as an administrator. Let's hope someone doesn't get ticked and delete everything we worked for.

Says my business manager is not eligible for ads. As a result it has completely removed my pixel from the store and I cannot get it integrated at all. In touch with FB support which takes super long to get back to you. Massive impact on sales a result of this issue. Shopify, please bring back the native integration of the pixel!