Recensies (5.338)

Algemene beoordeling
4
Cijfers per recensieniveau
  • 63% recensies zijn 5 sterren
  • 14% recensies zijn 4 sterren
  • 5% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 16% recensies zijn 1 sterren
14 september 2020

This app can allow me to further my experience in the ecommerce world and help be grow my online business online professionally.

CrwnJewels Collection
Australië
Meer dan een jaar gebruiken de app
9 september 2020

Great app. Veryyyyyyyyyyy helpful for user to promote products and reach new and old customers. Everyone should use

Jalure Jewelry
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
1 december 2022

Frustrating ... I use to be able to post new items and run ads from Shopify. Now it says disconnected and I cannot add Meta posts to my marketing campaigns. Can we have the old app back?

The Passport Hustle
Verenigde Staten
Ongeveer 3 jaar gebruiken de app
Meta heeft geantwoord 2 december 2022

Hi there!

Steve from Meta here! Thank you for taking time to leave a review. I understand your frustration with the recent changes. If you would like to run campaigns on Facebook and Instagram, you will need to do so from Meta.

If you would like assistance with this and haven’t already reached out, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you,
Steve

3 november 2020

Very helpful tools. Easy to navigate for us beginner.
Hope you add more tools like these stuff......

Blackael
Filipijnen
Ongeveer 2 maanden gebruiken de app
22 september 2020

It is very helpful and easy to set up, very recommend to apply this app to gain more sale for your store.

BoutiqueDeEveC
Verenigde Staten
Meer dan een jaar gebruiken de app
14 oktober 2021

Está aparecendo o erro: "Um problema técnico impediu o carregamento da página. Recarregue, visite outra página no Facebook ou tente novamente mais tarde." Com isso eu não consigo configurar o pixel na minha loja

Lynda Store
Brazilië
Meer dan een jaar gebruiken de app
10 augustus 2022

I’ve been trying to connect my Facebook account and instagram, but it keeps saying error. How am I able to get assistance since I can’t speak to a live agent.

Tluxe
Verenigde Staten
Meer dan een jaar gebruiken de app
Meta heeft geantwoord 11 augustus 2022

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use the Facebook channel on your store and leave a review. I understand you have been having trouble contacting our support team. I'm going to follow up with you over email to open up the lines of communication and see how we can provide support for you on this.

Charlotte | Shopify

8 oktober 2020

I am glad to use the Facebook channel app for my business. It was easy to setup and manage. I look forward to great results.

Pretty Couture
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
24 september 2020

It helped get things set up which is nice. :) This wasn't available when I set up my previous store.

Free Range Gardener
Verenigde Staten
Meer dan een jaar gebruiken de app
4 juli 2023

This app is very bad and a time suck. Once you get going, it is like you can't stop and the problems and connection/verification issues literally get worse the more you try to fix. I have been trying to get FB and IG shopping hooked up for over a year. Last week, I disconnected from shopify to start over. Now my catalog is completely disconnected and it wont allow me to reconnect. It is stating the asset is already connected and to go to my commerce manager. Commerce manager in one place is stating it is connected and in another that I have been rejected for the (who knows how many) times. I spend hours every week on this trying different things to connect and there is no one to contact and they do not message you back. It is frustrating, because I would really like to spend time elsewhere. I have an LLC and have been selling online for over 18 months with my website. I am still not authorized or verified on FB or IG. Do not waste your time on this and stick to your website and email list as much as you can.

Three B’s and a Pod Boutique
Verenigde Staten
Meer dan een jaar gebruiken de app
Meta heeft geantwoord 6 juli 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support