Facebook & Instagram , 4.706 recensies

Algemene beoordeling
3,8
Cijfers per recensieniveau
  • 62% recensies zijn 5 sterren
  • 15% recensies zijn 4 sterren
  • 5% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 16% recensies zijn 1 sterren
31 maart 2021

Facebook has become very difficult to manage. Too many information that comes in bulk instead of through the process of setting up a business account. It made me hire someone to do it and it was a very bad experience so now I will have to set it up all myself.

ElyKenz
Canada
4 maanden gebruiken de app
Meta heeft geantwoord 2 april 2021

Thanks for taking the time to submit a review! I've sent you an email with some information about navigating the channel, and would love to chat more about any issues you ran into. Look forward to hearing from you - Jake, Shopify Support

5 februari 2021

I use this app to create facebook posts and add products to my facebook page, it is very helpful and easy to use.

WATCHESPLUS
Verenigde Staten
Ongeveer een maand gebruiken de app
20 juli 2022

Hi, I'm an agency responsible for creating stores for clients, in which they want the Facebook channel setup. However, I seem to always get two version of the Facebook app, one which I get to set my checkout option on the Shopify app and the other which forces me to use shopify checkout and is a longer process (those are the screenshots you have on this listing. Facebook/Shopify team do you know why they are two versions of this app? How can I always get the latest version?

TestIGSHop
Verenigde Staten
3 maanden gebruiken de app
Meta heeft geantwoord 29 juli 2022

Hi there,

Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and address your questions directly!

Vance | Shopify

2 december 2020

i hope it goes well. I tried to integrate FB and shopify before and it all of a sudden was "no longer supported." i sure hope that this time goes better

Visionary Foods
Verenigde Staten
Ongeveer een maand gebruiken de app
30 september 2020

This will not work on a Shopify Lite plan ($9/month) which is exactly the plan we chose specifically to sell through Facebook and instagram. This channel has replace the Facebook Shop channel, which DID work on the $9 plan, but alas, that is no longer available on the app store. Good bye Shopify account, uninstalling.

Divine Dogs Shop
Australië
Ongeveer een maand gebruiken de app
Meta heeft geantwoord 1 oktober 2020

Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support

Bewerkt 14 februari 2021

i really like how it explains certain areas for example how i can use certain functions and how the channel is set up

Raework
Ierland
Ongeveer een maand gebruiken de app
5 maart 2021

HO FATTO DA SOLA CON UN PO' DI FATICA. PERO' ALLA FINE CE L'HO FATTA. NON HO ANCORA PROVATO A FARE LE CAMPAGNE MA SPERO IN BENE.

DOGINTECH
Spanje
3 maanden gebruiken de app
Meta heeft geantwoord 8 maart 2021

Grazie per aver lasciato il tuo feedback. Sono felice di vedere che sei interessato a Facebook Marketing. Voglio assicurarmi che tu stia ottenendo il massimo dalla nostra app, quindi ti invierò presto un'e-mail per metterti in contatto. - Anna, Shopify Support

10 november 2020

So far, so good. At first, it blocked my account for some violation while connecting to my facebook account. But they gave me back my facebook account after 3-4 days. Now it is all setup.

StopShoppe
Filipijnen
3 maanden gebruiken de app
Meta heeft geantwoord 10 november 2020

Thank you for taking the time to share your feedback and leave a review. When it comes blocked accounts on Facebook, we are limited to what we can do our on end so it's great to hear you've gotten this resolved with them. Merchant feedback is extremely valuable to help improve our apps. I'll be following up via email shortly to ask how your experience with the app has been so far and any other details you'd like to share. - Anna, Shopify Support

6 februari 2021

IK heb deze app gebruikt zodat ik vanuit mijn webshop producten kan toevoegen in mijn catalogus op fb, want daar heb ik ook een groot publiek wat mijn winkel bekijkt. het is makkelijk dat alles in 1 is ipv alles apart te moeten bewerken.

Woodshop Egmond
Nederland
4 dagen gebruiken de app
11 oktober 2020

It's a little difficult for beginners but it looks like a great tool that's why I'm still trying to work it out

Create Daily New Beginnings
Verenigde Staten
3 maanden gebruiken de app
Meta heeft geantwoord 12 oktober 2020

Thank you for taking the time to share your feedback. It's great to see you are looking to expand your business with our app! I understand it can be difficult to locate relevant resources so I will be reaching out to you by email to discuss any issues you may be currently facing. Hope to hear more about your experience soon. - Anna, Shopify Support