Facebook & Instagram

None of my stuff appears to sync correctly. The campaigns don't show up. It's kind of a mess.

Horrible experience, its not intuitive and no instructions. One of the worst apps on Shopify. I am struggling to just do the basic setup and connecting my instagram with Shopify. They could have made it seamless but the apps seems too rigid and full of bureaucracy. I left few messages and no one called, so not an easy way to even get in touch with someone.

Nothing works in Facebook. They make things very difficult and their websites have so many glitches. Their internal processes aren't designed to resolve normal issues that arise from running a business. It's always horrible dealing with Meta.

Not at all useful. I am unable to set up an instagram shop with the help of this app.

Terrible customer service... my documents have been in review for 40 days now and support keeps telling e 48 hours.

still waiting for them to finsish the review on my store that was almost a year ago so I can use facebook and instagram for my shop....................................

There is a serious issue re the integration of Facebook/Meta verification for my store. I have now spent over 1 week trying to sort this and spent over an hour in a phone call with Meta direct via the Shopify 'Help'. Meta themselves claim whilst they reset all my details and asked me to resubmit the same impasse results so I am in an endless loop with a store that whilst the catalogue connects will not validate my FB and Instagram shopping links which without the store is worthless. I am left not knowing what to do?

They are not linking correctly, and there is no one to talk to about fixing the issue.

My Shop has been showing Under review for months now. I inquired about it and was told nothing we can do. Poor app support

For one month my shop has been under review, nothing done