Recensies (6.882)

Algemene beoordeling
4,2
Cijfers per recensieniveau
  • 65% recensies zijn 5 sterren
  • 14% recensies zijn 4 sterren
  • 5% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 14% recensies zijn 1 sterren
20 januari 2021

No problems so far, integrates well. Hope Shopify and Facebook will be able to implement fully Conversions API soon.

Nous Les Marmottes
Frankrijk
Ongeveer een maand gebruiken de app
4 december 2020

Totally disabled my Facebook account when I tried to connnect. Absolutely no support from Facebook and so far no support from Shopify either. I have tried Shopify support and they basically wash their hands of it and say it's a FB issue. Now I can't access my FB business page because of this. I WOULD NOT download and use this app if you value continued access to your FB account.

Sassy But Classy By Sue
Canada
Ongeveer een jaar gebruiken de app
Meta heeft geantwoord 7 december 2020

Thank you for taking the time to share your experience. I can definitely understand how it would not be ideal to have your Facebook account disabled and the frustration this would cause. Please know when it comes to account eligibility, Facebook has complete control over this aspect so I'd like to ensure you have the proper resources to get this resolved. I will be in touch via email soon. Look forward to hearing back. - Anna, Shopify Support

30 januari 2022

I cannot access anything, have spent way too many hours on this integration, and Facebook has zero help. I did all the steps, then informed me that someone else is the owner of my pages and won't allow me to go any further. Facebook, I am the owner, admin, ads account manager of my Facebook and IG pages, so where are my emails going so I confirm this? The only thing that I can think of is changing the IG handle. Indeed this is not the reason why I cannot connect. Absolutely rubbish, and far too much stress thinking I have been hacked. I contacted Facebook and tried the links, but that was a dead-end Such a waste of time.

DivaSquad
Australië
Ongeveer een jaar gebruiken de app
Meta heeft geantwoord 31 januari 2022

Hi there,

William here from Shopify support. I see you've mentioned that someone else is the owner of your pages, while Shopify cannot make changes to your Facebook account in this manner we can help guide you as to confirming the permissions of your chosen accounts. Since this information would be account specific and quite sensitive I'll reach out to you directly via email to follow up with you.

William | Support Specialist
Shopify

Bewerkt 10 februari 2021

there wasn't anything that I didn't enjoy. I think the simplicity of linking your website to Facebook can really help with your sales when creating ads and promos

keepdogeye
Verenigd Koninkrijk
Ongeveer een jaar gebruiken de app
28 februari 2021

usei esse app para me ajudar a rodar anuncios muio bom, recomendo de mais para quem quer ganhar dinheiro fazendo o que gosta

MultBike
Brazilië
Ongeveer een maand gebruiken de app
26 oktober 2020

I used this app and i am so proud that it have a great and converting effect on my store ..
Proud to use it again

Ghetteaux Brands, Inc.
Verenigde Staten
Ongeveer een maand gebruiken de app
27 oktober 2020

good and easy experience adding Facebook. I will certainly advise others to use facebook for advertising their online stores and all other stores and endeavors they may have. Thank you Facebook for being there for me and all others who wish to advertise with you. This has certainly encouraged me to continue with my online business because I know that this advertising module is there for me and will always be there to help me with my needs as a store owner to be confident in all that I do for sales and Facebook has my back in the advertising industry for all who seek their online businesses, so I say trust them to do their very bests to take your business to the next level and far beyond. Again I say Thanks to Facebook for all that they are doing to keep me afloat in this ecommerce business that I may also help others and give them great tips on advertising.

Mckinley Sales
Verenigde Staten
Ongeveer een maand gebruiken de app
15 november 2020

good........................................................................................................................................................................stuff

MadeByCHI Brand
Verenigde Staten
Ongeveer een jaar gebruiken de app
4 september 2020

Still figuring this out but I feel the new channel will make things much easier for all. I hope to see even more upgrades to this.

63CountyStore
Verenigde Staten
Ongeveer een maand gebruiken de app
4 juni 2022

Feeling frustrated, my facebook account was hacked which was attached to my business account and I can not get any one to help me or help me get my accounts back up and running or attached to my channel, it's one week of pure frustration. I wish there was a easier way to communicate with someone

The Magnolia Cottage Boutique
Verenigde Staten
Meer dan 2 jaar gebruiken de app
Meta heeft geantwoord 7 juni 2022

Hi there,

My name is William, I work at Shopify as a support specialist. I can definitely sympathize that having your account compromised is not a pleasant experience and we do appreciate you taking the time to review the Facebook channel. We'll reach out to discuss your specific case but in the event that your Facebook account is compromised our abilities will be limited based on their system.

William | Marketplaces Support Specialist
Shopify