Recensies (6.900)

Algemene beoordeling
4,2
Cijfers per recensieniveau
  • 65% recensies zijn 5 sterren
  • 14% recensies zijn 4 sterren
  • 5% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 14% recensies zijn 1 sterren
21 oktober 2022

nao abre na minha loja! ja fiz de tudo e segue com erro de carregamento. nao consigo contato com ninguem do suporte

VINNCI Store
Brazilië
12 maanden gebruiken de app
15 februari 2021

Confusing, especially that it will not work with Firefox. Having a Facebook sales channel and an unsupported Facebook Shop is very confusing. It should be made more clearly that Facebook Shop has been replaced, at least that's how I'm looking at it. I hope I did not remove something that was needed.

Twin Data Corporation - Online Ordering
Verenigde Staten
12 maanden gebruiken de app
Bewerkt 21 september 2020

i used this ap for bisness , a litle bisness of t-shirt , juste for fun , not realy for become a riche man....in france for french people.

trib tattoo
Frankrijk
12 maanden gebruiken de app
18 juli 2023

This app is so bad, I don't understand how this can be the official app, it keeps crashing and all the error messages are super generic, you're left with no clue of what happened. Since I can't send my support message through the app because it keeps saying "Something went wrong". I'm gonna try here:

I have created a new facebook account specifically for my business, using the business email. I set everything up using this new account, sent all documents proving my identity and company ownership but for some reason after a few days, my account got suspended and subsequently deactivated. I am now trying to set everything up again, using my personal Facebook account which I have owned for many years, but unfortunately again, I can't go past the setup step, since the Shopify app still seems to be connected to the deactivated account somehow. The *only* thing I wanted is to be able to run ads using the Facebook Pixel, but it seems to be impossible. How can I proceed from here?

Acalento
Nederland
12 maanden gebruiken de app
Meta heeft geantwoord 28 juli 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

22 oktober 2022

Same problem here: Every time I attempt to use the Facebook app it shows an error message. I am unable to update my store catalog on Facebook & Instagram. This is frustrating because I cannot tag products in my photos & I am losing potential sales. Please fix this soon!

Cleopatra Beachwear
Indonesië
12 maanden gebruiken de app
Meta heeft geantwoord 25 oktober 2022

Hi there!

Paola here with Shopify. Thank you for taking your time to let us know about your experience with the Facebook Channel. I will be reaching out to you shortly through email for more details of what is happening and to ensure you have all the tools to make the app work for your business as soon as possible!

Chat soon!

Paola | Shopify Support

14 december 2020

i like it i like it i like it i like it i like it i like it i like it i like it i like it i like it i like it i like it i like it

Go Peach
Verenigde Staten
29 dagen gebruiken de app
2 februari 2021

I find that they sometimes block my ads and block me out of my account and then I don’t know why and it takes weeks to rectify. So I find it difficult to keep them happy. I also don’t quite understand how the boost works. Sometimes it tells me that I ran out of funds but then the amount spent is not even close to what the budget was. That’s confusing. But the support is very helpful and friendly and has always sorted out my problems.

Sassy Sofa Cape Town
Zuid-Afrika
11 maanden gebruiken de app
1 oktober 2020

USEI ESSE APP PARA FAZER OS ANUCIOS DO MEU SITE, EU REALMENTE AACHEI INCLIVEL, MAS E UM POUCO BUROGRATICO

Dazon
Brazilië
29 dagen gebruiken de app
5 september 2020

Love it and thank you for helping me with my small business. Great app and so many of my customers are from FB

UPick IDrop - UPID
Australië
29 dagen gebruiken de app
28 december 2020

The app was easy to use, especially helpful to some who is not good with technology. I appreciate the ease of use.

Be Adored Jewelry
Verenigde Staten
29 dagen gebruiken de app