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In a nutshell - it doesn't work for my store which is pretty much a straight outta the box Shopify shop - no reason I can see that it should be so hard. Not meeting Facebook's commerce account requirements, pixel not working, catalog not approved (although i managed to fix this with yet another 3rd party app), marketing not set up. It feels like this app is a red flag to Facebook and their default is to reject Shopify stores on every level. It's unweidly and virtually impossible to make sense of - or to resolve the issues.
Hello,
Jack here from Shopify. Thanks for taking the time to submit your feedback. I'm going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jack | Shopify
My FB shop followers see a post saying "SHOP added an item..." containing the item details whenever I add a new product or product variant. This floods their newsfeeds and they turn off notifications altogether or unfollow the shop. There seems no way of stopping these automated notifications apart from disabling the FB channel.
if i could see what products are on sale when and edit it all at one time from the same place that would make things move quicker
I use this app to help me sell more products, but I can't advertise on Facebook, it is rejected. I hope this time it will be better.
Thanks for sharing your feedback! If you've been rejected from advertising by Facebook, then you'll need to submit a review with their team in order to address this. I’ve sent out to an email to discuss this further. I look forward to your reply. - Abdalla, Shopify Support
Very Helpful
Hi There!
Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!
Thank you,
Meta Support
I used this app to find my way to uinstall the Facebook Pixel. The menue was really easy and helpfull. I advise everybody to use it
It's good but I still haven't gotten used to it. I think it can be made more user friendly because the installation can be a little bit confusing
it always seems like my old listings dont get deleted if they are put on draft or deleted off shopify. People seem to always have issues checking out through facebook as well.... it always disconnects with shopify. Hoping it will start to work better.
Thank you for leaving a review. Merchant feedback is very important to us and I want to ensure the app is functioning as expected. I will be reaching out to you shortly via email to ask for more details. - Anna, Shopify Support
I get 3/4 of the way through setting it up and then it won't let me confirm anything. I have tried several times to do this, nothing saves or is confirmed. so frustrating
Thanks for sharing your feedback! I know where you're coming from. Things can get frustrating if they don't work the way we want them to. I'd like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
I'm steel at the beginning of using this app, but so far so good. thank you so much. I will give you a new feedback, as soon as I reach my goal.