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I used FB Channel to link my Shopify store to IG and FB. It was much easier than I expected. Thanks!
If I could give less stars, I would. This app was previously the most powerful tool that Shopify had to offer and connected our best sales channels to our website. Now? The app is completely useless and reflects poorly on Shopify as a company. I have spent hours talking to Facebook Support trying to see if it is an issue on their end, but after much review- it is clearly a Shopify Issue. If I were Shopify or owned Shopify Shares, I would feel extremely embarrassed for offering such a dysfunctional piece of software and claiming that we can "offer a smooth shopping experience" when that couldn't be more untrue.
Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.
Vance | Shopify
I'm using this to help me with my audience targeting to put my store on the map and in front of customers.
Thank you for sharing your feedback and taking the time to leave a review. I'll be reaching out via email shortly to see if you need any further assistance with setup or creating ads. - Veena, Shopify Support
I use this app to help me market my online store and to reach women that enjoy Custom Designs and Body Bath Essentials
Generated traffic to website, but no sales. Some visits were very strange from Asian and Middle Eastern countries. That was a bit concerning.
Thanks for taking the time to share your experience! I'd like to ensure you are getting the most out of our app and also learn additional details on what you were seeing for traffic. I will be sending you an email to connect shortly. I look forward to hearing back. - Anna, Shopify Support
Quick and easy to add my entire store to Facebook! I'd recommend to any shop holder for a fast way to add your catalog and tag products.
it was super easy, didn't need to understand anything just cklick. like it- but now I'm worried about getting tricked
frustrated that it's not always easy to keep up with all the changes. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Thanks so much for taking the time to leave your feedback. I know changes can be quite overwhelming so I'd like to connect with you to ensure you are getting the most out of our app. I will send you email soon. I look forward to hearing back. - Anna, Shopify Support
shopify is not acknowledging orders from facebook and the shipping labels tracking info is not being sent over to facebook. Shopify staff will not even fix the issue so it is time to find a platform that actually cares about its members business. This is a shameful company!
Hello there,
My name is William a support specialist with Shopify. I understand how important it is for your orders to sync between Facebook and Shopify and I'll look into your account to review the specific situation that is occurring. We're always grateful for feedback and we will use this to constantly improve our app. Please look out for my upcoming email.
William | Shopify Support Specialist
This app is very easy to use. I was able to use this app with ease. I'm hoping it attracts customers to my store.