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I am using this to enhanced customer's experience when shopping online, using social media platform as another marketing tool.
Impossible to connect store. Super complicated UX, not responding between apps and problems verifying catalogs, collections, products, etc. Had to get profesional help in order to get it functioning
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
I used this appp to help do facebook analytics. I really like how it does. It would be nice it did more better.
Ho iniziato da poco e non posso dire come va questa, ma sono sicuro che sarà utilissima per il mio e-commerce
Why is this so hard? Can't connect, tried deleting and redownloadin and now I cant even redownload it. PLEASE HELP
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you are facing with installing the Facebook Channel. I do want to make sure that you get the support that you need, so I'm going to follow up with you in an email to open up lines of communication.
Adil | Shopify
I am a newbie and I plan to use the app for my new online business. So far what I have seen looks promising.
Worst app ever. Instagram is cool, but connecting all together just to sell products is one word; awful. Just awful. Spend hours just trying to connect instagram to shopify, gave up, tried again and now I'm here. Warning you; it doesn't work. Great 1 day later: someone from Shopify mails me. I mail back. What do you think? NO REACTION FOR DAYS. Seriously even worser than before. DO NOT DOWNLOAD, YOU'RE WARNED!!!
Hi there!
Chris here with Shopify. Thank you for taking the time to let us know about your experience with the Facebook Channel app, we truly appreciate it!
I can definitely sympathize with your efforts and time spent on connecting the platforms. Facebook requires very specific permissions for you to be able to connect your accounts to Shopify. I will be reaching out to you shortly with more details and to make sure you are receiving the assistance you need during the process.
Talk to you soon!
Chris | Shopify
This app has really open my eyes to all the possibility to having an ecommerce bussiness. It if really designed to help you find your way through this journey of having your on business. This is app worth having.
Now my brand can go further and get more benefits. I like the connectivity and ease with which I can manage both platforms, Facebook and Instagram
Enjoyed using this to set up my store and I had no problem with this app. Very good experience. Would recommend this to others.