Recensies (8.104)

Algemene beoordeling
4,3
Cijfers per recensieniveau
  • 66% recensies zijn 5 sterren
  • 14% recensies zijn 4 sterren
  • 5% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 13% recensies zijn 1 sterren
6 april 2021

I used this app to help me know how many visitors i have and to grow my business. I really like how it's work

Dealushop
Verenigde Staten
Ongeveer 20 uur gebruiken de app
15 november 2023

Impossible de me connecter, on me dit que je ne suis pas admin de la page alors que je le suis... Ca ne fonctionne pas.

Fermette Douce Sérénité
Canada
10 dagen gebruiken de app
Meta heeft geantwoord 20 november 2023

Salut!

Merci d'avoir pris le temps de laisser un avis. Nous nous excusons pour la gêne occasionnée et aimerait vous aider à trouver une résolution. Veuillez contacter notre équipe d'assistance aux entreprises via ce lien:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Afin que nous peut vous contacter directement et vous assurer de vivre la meilleure expérience possible.

Merci,
Méta-support

14 september 2020

It's much easier to set up this way. You still have to adapt because it's new. Let's hope it goes well!

JardiPro
Frankrijk
10 dagen gebruiken de app
4 december 2022

I sell natural products and makeup, and I don't have any problem with google list, But I got restricted to my business account on Facebook, and I can't use any marketing campaign now, I sent a letter to Meta to know what is the violation I did? , and they keep saying please look to our violation list to know better, completly it's like a reboot answer, I use Facebook since 2009, and I do marketing campaigns since 2010, with 13 pages, I lost all these assets because of this app .
DONT USE THIS APP

canavitam
Canada
11 dagen gebruiken de app
Meta heeft geantwoord 5 december 2022

Hi There!

Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.

If you would like more assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you, Kristin

4 december 2020

Fácil de instalar, aún estoy en proceso de configuración. En principio me gusta lo que veo, podré comentar más cuando termine de configurarla y de aprender toda la metodología de la aplicación.

Tienda Animal Luna y Copito
Spanje
Ongeveer 20 uur gebruiken de app
22 april 2023

Pire application. Si vous avez un problème : débrouillez-vous, personne ne vous aidera. Entre ça et les bannissements sans aucune raison, avec l'impossibilité de recréer un compte, fuyez. Perte de temps.

PURSAC
Frankrijk
11 dagen gebruiken de app
Meta heeft geantwoord 3 mei 2023

Bonjour à tous!
Merci d'avoir pris le temps de laisser un avis. Nous nous excusons pour la gêne occasionnée et souhaitons vous aider à trouver une solution. Veuillez contacter notre équipe d'assistance aux entreprises via ce lien afin que nous puissions vous contacter directement et vous garantir la meilleure expérience possible.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Merci,
[Méta-soutien].

2 augustus 2021

After reading some of the reviews here, I am relieved to know it's not just me. I have struggled with this Facebook app for weeks now, trying to fix things and having errors. I'm pretty new to this. After having my FB add run smoothly for several weeks, all of a sudden the IG has an error and I can't fix anything. I am going to delete the whole thing and then in a couple of days, try to start over.

Cate's Collectibles
Verenigde Staten
22 dagen gebruiken de app
Meta heeft geantwoord 4 augustus 2021

Hello,

Jack here from Shopify. Thanks for taking the time to submit your feedback. I'm going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jack | Shopify

5 september 2020

This was incredibly easy to set up! It's improved dramatically from years ago and as an entrepreneur and founder I so appreciate.

Caire Beauty
Verenigde Staten
Ongeveer 19 uur gebruiken de app
5 september 2020

I'm just starting but seems ok. I'm trying to boost my sales. Seems a little bit complicated at first. Maybe it could be simplier.

CANGRI Watches
Australië
10 dagen gebruiken de app
Meta heeft geantwoord 10 september 2020

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

26 juli 2023

Hello, it seems to me a good option in terms of being able to expand our store through Facebook and Instagram, but it seems to me that they put up a lot of obstacles and the process is delayed for them to verify the account.

Caos
Colombia
17 dagen gebruiken de app
Meta heeft geantwoord 28 juli 2023

Hi There!

Thank you for taking time to leave a review. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience, if you need more assistance with your review process.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
Meta Support