Facebook & Instagram , 4.676 recensies

Algemene beoordeling
3,8
Cijfers per recensieniveau
  • 62% recensies zijn 5 sterren
  • 15% recensies zijn 4 sterren
  • 5% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 16% recensies zijn 1 sterren
14 januari 2024

i want more reactions as a business he need to do more

Michel Be Shop
Verenigde Staten
12 maanden gebruiken de app
Meta heeft geantwoord 26 januari 2024

Hi There!

Thank you for taking time to leave a review.We appreciate hearing from our customers!

Thank you,
Meta Support

24 februari 2024

I am hope récord this information, if have a doubt calling IRS and Department of State PR. Thanks!

MAYRA AND COMPANY INC
Verenigde Staten
Ongeveer een jaar gebruiken de app
Meta heeft geantwoord 1 maart 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

17 maart 2024

It does not connect to my account at all. It just crashes every time i try and i have reach out to support and nothing can be done from them and i should reach out to Facebook directly and it is so annoying. The App is just not working.

ENCHANTE VOGUE
Italië
4 dagen gebruiken de app
Meta heeft geantwoord 21 maart 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

1 maart 2024

I am unfortunately going to have to give a one star.

While on the Shopify app. I click on the "Connect Account" button and it doesn't do anything, just collapse the step.

However, on the Shopify website when I click "Connect Account", it opens up the Connect account page but when I click/tap on "Continue as X" it closes the page bit doesn't connect my account. Very infuriating that I can connect my account. Plz fix ASAP as this makes the app unusable.

Tech & Innovation
Verenigde Staten
4 dagen gebruiken de app
Meta heeft geantwoord 8 maart 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

13 januari 2024

Only problem I'm Having and wish get resolved is connecting my ingstagram as well but the app works well.

Lit 4 Life Apparel
Verenigde Staten
Ongeveer een maand gebruiken de app
Meta heeft geantwoord 26 januari 2024

Hi There!

Thank you for taking time to leave a review.We appreciate hearing from our customers! If you need any additional assistance from us with connection,
contact the Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
Meta Support

13 februari 2024

I've un-installed 4 times. still getting the "Something went wrong" message.

Shopify support was able to assist with the issue and had it resolved within 24h

Grade.co
Australië
Ongeveer 19 uur gebruiken de app
Meta heeft geantwoord 16 februari 2024

Hi There!

Thank you for taking time to leave a review and glad you were able to resolve your issue. Thanks for sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

31 januari 2024

it was hard to setup and run ads but other than that everything is going well

Trending Gift Spot
Verenigde Staten
Ongeveer een maand gebruiken de app
Meta heeft geantwoord 2 februari 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

24 januari 2024

Terrible. After a wild goose chase with increasingly insane requirements to connect my shopify store to my company instagram my FB account was flagged and locked. To request a review a captcha page populates except that you can't scroll to the bottom of the page to click the submit button so no review. Just a block that will turn into a ban because they have 0 meaningful UI design.

These absolutely bonkers sentences are actually displayed as the supporting reasons they have blocked my account: "We used technology to detect this violation and technology to carry out this decision. Further violations of our Advertising Standards may result in your account being disabled or restricted."

Inconvenient, difficult, and with no level of customer service Meta Facebook and instagram are terrible.

company design co
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
Meta heeft geantwoord 26 januari 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

5 maart 2024

Solid app, with the only note being setup for shared data tracking could be a bit smoother.

ArtVisual
Verenigde Staten
26 dagen gebruiken de app
Meta heeft geantwoord 8 maart 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

26 februari 2024

Best for Sales and marketing

TheMakhan
India
Meer dan een jaar gebruiken de app
Meta heeft geantwoord 1 maart 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support