Facebook & Instagram , 4.127 recensies

Algemene beoordeling
3,3
Cijfers per recensieniveau
  • 62% recensies zijn 5 sterren
  • 16% recensies zijn 4 sterren
  • 5% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 15% recensies zijn 1 sterren
Bewerkt 1 mei 2023

I was wondering what I can do about the problem that the fb & Instagram channel are not supported in the Shopify store. Because the tracking has been off the last week and the ads are performing less good now. Is there a problem with my pixel and with the integration of the sales channels to my Shopify shop. I was wondering if there is anything that I can do to fix this issue.

King Amsterdam
Nederland
8 maanden gebruiken de app
Meta heeft geantwoord 3 mei 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

9 augustus 2023

Things for the most part are pretty self explanatory and the apps assists in the what is needed next. There are a few minor things I am trying to learn more about such as ADs and building the traffic to the page. That is still a little unclear but for the most part navigating the page was pretty simple to do.

Cue Mood Clothing
Verenigde Staten
10 dagen gebruiken de app
Meta heeft geantwoord 18 augustus 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
[Meta Support].

16 augustus 2023

Meta is a little confusing, it is going to take me a long time to figure it all out. I am brand new at all of this so, that could play a huge part in how technical everything is.

One Of A Kind And Things
Verenigde Staten
3 maanden gebruiken de app
Meta heeft geantwoord 18 augustus 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
[Meta Support].

Bewerkt 20 juni 2023

Works decent enough. Instagram appears to integrate better with Shopify than Facebook Shopping. You sync and push your catalog and it just shows up on Instagram. Facebook on the other hand has a few issues. For example one collection I have shows up on Instagram but keeps giving me error messages on the Facebook shopping side. Wish it had a simple push feature to Facebook Merchant for singular products.

Chain Reaction Bicycles
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
Meta heeft geantwoord 27 juni 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us.
We appreciate hearing from our customers!

Thank you,
Meta Support

28 augustus 2023

it was hard at first but now I'm in Thank you so much!!! hope I make sales using this app looking forward to this era in my life.

therjsnews
Verenigde Staten
3 maanden gebruiken de app
Meta heeft geantwoord 5 september 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
[Meta Support].

28 juli 2023

as long as you read the instructions, it was easy to put together. the program allowed my shop to post quickly and also helped me create a paypal account

Swift Commerce
Verenigde Staten
8 dagen gebruiken de app
Meta heeft geantwoord 18 augustus 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
[Meta Support].

12 september 2023

While it's absolutely essential for any ecommerce company, this app is NOT very intuitive and there is virtually no support other than the very generic support email. And even then they have no clue how to help you since it's such a niche app!

InfantBoo.com
Verenigde Staten
Ongeveer een maand gebruiken de app
Meta heeft geantwoord 15 september 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Feel free to reach out via the link if you need further assistance from our team: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

19 juli 2023

It's kind great but I have a lot of difficulties because when I start it disable my account to make ads for almost 2 months until I figret out the problem.

MM-Phoenix
Verenigde Staten
2 maanden gebruiken de app
Meta heeft geantwoord 28 juli 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

7 augustus 2023

Must be easier to connect and verify the domain having to access the domain and creating txt files must be easier from the beginning, have to wait too much and find solutions on my own.

la forêt coffee
Verenigde Staten
8 dagen gebruiken de app
Meta heeft geantwoord 18 augustus 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
[Meta Support].

21 juli 2023

It works well in bring visitors to my Facebook store. Make sure you add pictures to all your shopify store products and variations to make sure you dont have a failed sync.

Kubota Rebuild Kits
Verenigde Staten
Ongeveer een maand gebruiken de app
Meta heeft geantwoord 28 juli 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support