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Generally does what it has to do. However as a shop owner I cannot see a configuration created by a staff account. Namely, when I'm logged in, the app suggest me to configure everything from scratch. Not sure if it's a bug or a feature but either way it's a big drawback.
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Facebook is a useful and potential platform for everyone, with this application, it reaches our audience with dynamic and effective results and displays the products.
Easy set up. I just wish I would've used this earlier. Just make sure you read everything before clicking.
Zero app support, my account got hacked and no help....
I don't recommend installing this. ........
Hi there,
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support]
I'd have preferred if it was clear i that a Commerce account will not erase your personal account. Much easier.
ok, everything works fine, it is just a little bit dificult to understand all de business and the acount, pages, and everything
Its so easy to get started, easy pizy lemon squeezy. Moreover the guide is eloborative. I was not able to setup the facebook commerce account because its not available in my region. So little sad.
Can I give a 0 stars?!?! And this is to the support "pro people". Every single time the conversation starts from the point zero! Please hire some people how actually helps us users...
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://fburl.com/r6pazraf so we can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support].
Just so freakin simple! Good job Shopify and Zuck. I need 100 characters so BLM BLM BLM BLM BLM BLM BLM
Not very clear, one pixel still not working. FB approval of shop is sometimes strange and unclear. Generally connection from shopify to facebook seems to be working fine.
Thanks for taking the time to share your experience with us. I can definitely see why it is important to ensure your pixel is connected so you can market your business. I will be sending you an email soon to ask for more details on the issues you are currently facing. - Jamilah, Shopify Support