Değerlendirmeler (7.625)

Toplam puan
4,3
Puan düzeyi başına sayılar
  • Puanların %66 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %14 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %5 oranındaki bölümü, 3 yıldıza sahip
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  • Puanların %13 oranındaki bölümü, 1 yıldıza sahip
3 Nisan 2024

I am not be able to connect my account in facebook and instagram to shopify please let us know if any possibilities it's showing you are not from eligible country.

The Bombay Store
Hindistan
Uygulamayı kullanma süresi:Yaklaşık 2 yıl
7 Şubat 2024

not recommended. fb shop went under review saying it would take 10 days. After 6 months of no updates, I followed up and they said their algo detected something and just sent a generic list of reasons why it may have been suspended and they can't do anything about it. We sell a single title board game.. not much to violate.

sabobatage
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 yıldan fazla
Meta yanıt 9 Şubat 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused.

If you still need assistance from us, please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

4 Nisan 2024

This app has never worked once. After downloading, without entering any facebook/instagram login details or credentials, the app immediately begins connecting. Connecting to what? I have no idea. The connection fails and it tells me " SOMETHING WENT WRONG Your details couldn’t be submitted yet. Try again in a few moments". I have spoken to Meta and Shopify customer service AT LENGTH. Shopify directs you to Meta customer service. Meta directs you to Shopify customer service. As others here have reviewed, this is just a back and forth of copy-and-paste answers which involve you doing VERY SIMPLE trouble shooting like clearing cache and changing browser. They might as well ask me to restart my computer. I have also been asked to send the same information I have already sent. I even took a screen recording and showed them the exact issue. Additionally, just as others have reviewed, they will continue to close the ticket immediately each time. Finally they said it is not their problem and to contact Facebook.

bukuro
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:23 gün
19 Temmuz 2024

funktioniert aktuell leider nicht

lexyfashionistas
Almanya
Uygulamayı kullanma süresi:1 yıldan fazla
23 Ağustos 2024

asdfghjklç.

Tag My Collar
Birleşik Krallık
Uygulamayı kullanma süresi:Yaklaşık 2 ay
11 Ağustos 2024

werkt niet

My Shop
Hollanda
Uygulamayı kullanma süresi:3 ay
16 Mart 2024

Facebook is horrible and they blocked me from my own page and it's been 3 weeks and my product still did not sync. I been trying delete an old account but I can't have access the page I created. It's mess. I've been having problems with Facebook commerce ever since they changed to Meta. It's to much going on and they don't care about people. How is it as we speak, once again just because I tried fixing my account I get blocked. So rediculous and I have a debt of $2.32 for ads that magically popped up and I havent ran any Ads. Don't waste your time.

Shabella Decor and Home Goods
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:7 ay
Meta yanıt 21 Mart 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

12 Ocak 2024 tarihinde düzenlendi

Hi

The link you shared is not a support page

—-------

The support team in Philippine is a nightmare to work with

All reply is just copy paste at one occasion they asked for something we just shared

We wasted so much time back and forth with them but got absolutely nowhere

We asked them for a quick video call to fix some issues they asked for information which we provided

they then asked for our contact number for the call which we we provide they then close the ticket!!

Several time they just closed the ticket replying to you but with no solution

A complete waste of time

Vshine Silk and Shine
Birleşik Krallık
Uygulamayı kullanma süresi:Neredeyse 3 yıl
Meta yanıt 12 Ocak 2024

Hi There,

Thank you for taking time to leave a review with detailed feedback and apologize for your experience so far with us!

Please contact our Business Support team via this link if we can be of further assistance to you:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We'll be sure to follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

22 Mayıs 2024

Je n’arrive pas à mettre en ligne mon application
Deux même facture que le même jour pourquoi ?

Le Monde de la Femme By Kris
Belçika
Uygulamayı kullanma süresi:Yaklaşık 2 ay
20 Ekim 2024

veldig tregt

Lora
Norveç
Uygulamayı kullanma süresi:10 gün