Değerlendirmeler (7.633)

Toplam puan
4,3
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29 Haziran 2024 tarihinde düzenlendi

Generalmente es mala, porque hacen tantas actualizaciones que no se pueden controlar por medio de la app.

Lo absurdo es que cuando no funciona, shopify culpa a meta y meta culpa a shopify pero nadie resuelve ningún problema.

Actualmente la restricción de datos core en el pixel es un dolor de cabeza, además de que hicieron cambios en la integración recientemente.

DermaOnline by Provederma
Meksika
Uygulamayı kullanma süresi:Yaklaşık 2 yıl
28 Haziran 2024

Nicht Gut

grayfu
Almanya
Uygulamayı kullanma süresi:5 ay
24 Ocak 2024

Terrible. After a wild goose chase with increasingly insane requirements to connect my shopify store to my company instagram my FB account was flagged and locked. To request a review a captcha page populates except that you can't scroll to the bottom of the page to click the submit button so no review. Just a block that will turn into a ban because they have 0 meaningful UI design.

These absolutely bonkers sentences are actually displayed as the supporting reasons they have blocked my account: "We used technology to detect this violation and technology to carry out this decision. Further violations of our Advertising Standards may result in your account being disabled or restricted."

Inconvenient, difficult, and with no level of customer service Meta Facebook and instagram are terrible.

company design co
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 ay
Meta yanıt 26 Ocak 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2 Mayıs 2024

APP NOT COMPATIBLE WITH MY STORE. NOT OPENING

Zenclouds
Hindistan
Uygulamayı kullanma süresi:Yaklaşık 2 ay
14 Ağustos 2024

No funciona como debe, te banean solo por pestañear, deberian mejorar eso porque dificulta mucho su utilizacion. ADIOS

Italian Bracelet
İspanya
Uygulamayı kullanma süresi:1 gün
11 Nisan 2024

Not letting me connect to facebook over and over put in the correct password and email/phone number nothing works

Boujii Desirez
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:7 gün
10 Mart 2024

i installed the app to be able to advertise my shopify store on facebook. To do this, I first created a private account as prescribed in the app and then a company account. Unfortunately, I was hardly able to use either of them, as facebook blocked both accounts after just one day and did not reactivate them despite me identifying myself twice. My accounts have now been deactivated and I receive no support from facebook. My plan to pay facebook for my advertising has been prevented, even though I have not violated any guidelines. The facebook algorithms simply do not believe that I am a real human customer.

finanziell-denken.de
Almanya
Uygulamayı kullanma süresi:6 gün
Meta yanıt 15 Mart 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

26 Şubat 2024

the setup is so annoying it's insane. Normally i'm very patient but wow. You impressed me how bad this works. Especially the new Business Suite from Facebook is one of the worst downgrades I've ever seen. Goin to TikTok Ads now.

4InstantFocus
Almanya
Uygulamayı kullanma süresi:2 ay
Meta yanıt 1 Mart 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

3 Aralık 2023

Not able to connect the account. It is showing you're eligible to connect the account. Due to this my pixel setting up has been on hold.

Swayur
Hindistan
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
Meta yanıt 15 Aralık 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

18 Ağustos 2024

headache

ladyizes
Almanya
Uygulamayı kullanma süresi:1 gün