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This app works very well and accordingly to my needs. Marketing and connecting its features like pixels etc is very simple and easy compare to before. However the app can improve by adding a feature or similar method to find audiences and right target market to promote the products.
I love this app the only thing as a beginner and having no knowledge of any of this before I started wish that these apps will only let you do things in order not be able to jump around till after the page and or ad is set up. This would be so much more helpful for those of us that dont have the money to pay for help. I really do appreciate this app it is very helpful. Thank you folks.
This is awful - I keep trying to connect Meta with my Shop and it keeps saying I am unable to connect as I am not the admin, however when I login on Meta I am the admin.
I have tried to reach out to Meta and have been unsuccessful. Really Disappointed and would not recommend.
EDIT - I cannot find help on Facebook Business as I need to set up a commerce account, which I cannot do as it says I am not able to link, therefore I cannot access help
Hi There,
Aaron here with Meta. Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.
If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.
Thank you, Aaron
Majority of the time it doesn't work, the other times it requires me to reauthenticate, "load cookies".
Thanks for sharing your feedback! I can definitely understand how frustrating that may be. It sounds like you might have been experiencing a browser related issue when using the app. I'd be more than happy to investigate this further for you! I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
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easy to install and use.
It is professional and makes me fell that my account is well protected.
Would highly recommend if anyone asks.
Fantastically simple and straightforward -- a nice change of pace. Also offers helpful videos. New appearance and organizational changes are great.
Everything was fine but like with everything else...they "updated" it and "fixed" everything and now it doesn't work.
Thank you for leaving your review. As you know merchant feedback is extremely important to us so I'd like to hear more details on the issues you are currently encountering and how I can help. I will be sending you an email shortly to discuss and I look forward to hearing back. - Anna, Shopify Support
I used this app to help me to do marketing for my online store. Showing all the products I have on my store and bring something good for my costumers.