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I haven't had the best luck learning how to integrate the Facebook Channel successfully. Hoping to give it another try so I could change my rating.
Thanks so much for taking the time to share your experience! I'd like to hear more about the errors you are currently facing so I can help you get set up on our app. I will be sending you an email shortly to get in touch. - Anna, Shopify Support
I used this to set up my Facebook pixel. I like the new security system and felt safe. But had to spend some time to learn about the new system.
Very simple, very easy tu use. I though it was going to be difficult. But they make it very simple for you tu install Facebook.
The setup took some understanding and there was a lag in the last feature coming live but other than that it was smooth. Thanks FB + Shopify.
Perfect, it easily set up and connected in no time; thanks for your efforts therefore I recommended using this app
I was wondering what this app can help me if I already have my own Web Site connected to Facebook?
Looking forwards to your reply,
Avi (liannejewelry.com)
I'm sure this app works for those with much experience but had it not been for Peter, with the patience of a saint, I had not been able to figure it out. Thank you Peter for all your help!!
this app is effective, your shopify will connect to your business page wherein you could also sell..
When we click on stores in Instagram, I want to remove the cargo and delivery field in the product detail area, but I cannot remove it, all websites with shopify software have the same problem in their ig stores, it is not possible to completely remove this field, you should make a development about it.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
so we can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support].
If I could give this app -5 stars I would. This is the worst app ever. It just does not work and its super frustrating. Facebook needs to come up with a much more user friendly way to set up your instagram shop because its just much more difficult then it needs to be. It also doesn't help there is not chat or email or way to connect with Facebook for guidance when they know how intricate there systems are...
Hey there,
Chris here from Shopify. Thank you for taking the time to leave a review. That certainly does not sound ideal. When it comes to selling on Facebook and Instagram the eligibility is determined directly by Facebook. In the meantime, I would love to discuss other marketing strategies that could work for your business while you continue to work with Facebook for approval of your Instagram shop. I will be sending you an email shortly.
Chris | Shopify Support Specialist