Değerlendirmeler (8.697)

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25 Mart 2022 tarihinde düzenlendi

App is great when it works. However, for some reason, the Facebook app has disconnected my site and will not let me reconnect my account. Even though I type in my password and it directs to Facebook, it still says to reconnect. I can still see my shop with products on my FB/IG pages but I cannot utilize any of the functions to create ads with the products. I need assistance, please.

Attacking the Clock Racing
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 ay
Meta yanıt 29 Mart 2022

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear that your account is not reconnecting properly - something sounds off here for sure. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see how I can help you any further.

Robyn | Shopify

1 Ekim 2021

Die Grundfunktion der App und die Einrichtung des FB-Shops funktioniert gut, aber im Detail könnte mit wenigen Anpassungen ein viel besseres Nutzererlebniss erzeugt werden. 1. Übermittlung der weiteren Bilder über "additional_
image_link" Attribut in den Datenfeed 2. Datenkontrolle und Hinweis bei z.B. Texten oder Optionen, die in Facebook zu Fehlern führen können (z.B.

oder Tags in Description) Sollte es dazu Hinweise und Tipps gehen, dann würde wir uns über eine Nachricht freuen. Eine erste Support-Anfrage wurde mit Fragen Sie bei Facbeook nach beantwortet, wobei die Daten klar nicht von Shopify übermittelt wurden.

Marchionna Couture
Almanya
Uygulamayı kullanma süresi:3 ay
15 Şubat 2021

A lot of in and outs that is confusing
you can do better than that if I´m supposed til think better of it

Svaneke Chokoladeri
Danimarka
Uygulamayı kullanma süresi:3 ay
Meta yanıt 17 Şubat 2021

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

31 Ekim 2020 tarihinde düzenlendi

The application does not require any modifications or developments, it is good, easy to use and fast

Handsome man shop
İsrail
Uygulamayı kullanma süresi:2 ay
Meta yanıt 2 Kasım 2020

Thank you for leaving a review and sharing your experience so far. We work hard on our app functionality and are always looking for ways to improve the app for our merchants. I would love to hear about any suggestions you might have that could make the app even better! I'll be sending you an email soon to see if you have any additional details you could share. - Anna, Shopify Support

21 Eylül 2020

still testing will need some time until I can give an honest opinion based on my actual user experiance

Thescentshop.ae
Avustralya
Uygulamayı kullanma süresi:2 ay
Meta yanıt 22 Eylül 2020

Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support

23 Eylül 2020

Im just a starter in doing FB ads...and new to this, i need to learn more about how it works and updates..apologies if i cannot rate this much as i need more experience how this app works.

Maybenta
Filipinler
Uygulamayı kullanma süresi:2 ay
Meta yanıt 24 Eylül 2020

Thanks for sharing your feedback! There's no need to apologize! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

4 Eylül 2020

it cost much time to do it. This is my comment can help other merchants decide whether to use this app.

MY CREATIVE TOY
Almanya
Uygulamayı kullanma süresi:2 ay
Meta yanıt 5 Eylül 2020

Thank you for your feedback! I will be sending you an email shortly to learn more about your experience setting up this app and how it could improve. - Emily, Shopify Support

8 Şubat 2021 tarihinde düzenlendi

I was setting up the Facebook Shop for our Shopify Store. It seems to be working well until it was dissaproved. I need to see what changes are required to get it approved.

Comprah
Güney Afrika
Uygulamayı kullanma süresi:2 ay
Meta yanıt 9 Şubat 2021

Thanks for sharing your feedback! When it comes to account integrity reviews, Facebook handles this directly, and our app simply reflects the decision they send over. If you'd like more context on your review, you'll need to appeal directly to the Facebook Business Team. I’ve sent out to an email to you discussing this further. I look forward to your reply. - Abdalla, Shopify Support

9 Mart 2022

Bonjour j'ai un message d'erreur qui dis que qu'il à une erreur dans ma configuration mais impossible d'identifier l'erreur pourquoi?

CIBLOSS boutique
Fransız Guyanası
Uygulamayı kullanma süresi:Yaklaşık 2 ay
5 Nisan 2021

Realy so glad je découvre et j'en suis ravis de vivre le plein expansion
dans ma vie professionnelle

Fashion Mode Création 89
Fransa
Uygulamayı kullanma süresi:Yaklaşık 2 ay