Facebook & Instagram , 4.731 değerlendirme

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8 Eylül 2020

Recently converted from the Facebook Store app to this one & I have been trying to add our existing instagram account to the Business Manager, but it's a dead link. The button choices are "ADD" or "CANCEL" & only cancel works. I've clicked on the IG page & every area in the box to see if that was the problem, but still nothing so all our new products are unable to be tagged on our instagram page. I suggest not to convert unless absolutely necessary. If support can email me, that would be greatly appreciated.

Jeffrey Campbell
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:4 yıldan fazla
Meta yanıt 8 Eylül 2020

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

23 Eylül 2020 tarihinde düzenlendi

Aplicativo extremamente importante para ajudar a buscar o tão sonhado sucesso no ecommerce! Parabéns!!!

Loja Visite o Brasil
Brezilya
Uygulamayı kullanma süresi:4 yıldan fazla
9 Eylül 2020

I was pleasantly pleased with the ease of setting up the facebook channel. Options were available with instructions.

Brownsland Farm
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:4 yıldan fazla
18 Mayıs 2023

Absolutely a headache. I had previusly used the old Shopify Facebook Shop App some time ago and has been long uninstalled. However somehow the Commerce ID from that old app is still tied to my Facebook Page. So this new app will not install without removing the old ID. However Meta Support keeps telling me I dont have persmissions to disconnect this old ID and I need to have someone give me full permissions to do so. I have shown them the screenshots showing I have full permissions and yet it still keeps saying I do not have permissions. However they keep getting stuck in thier own flow chart and keep saying I need to ask someone for more permissions.... I am the owner of the company, facebook page, and shopify store. There is noone else capable of giving me any more permissions. I have asked them to tell me who has these magical abilities to give me more permissions, however I get the same flow chart response. It should not be this big of a hassle to install a app on my shopify store and link my Facebook page when it stands to make them money by me doing so.

Cobbco
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:4 yıldan fazla
Meta yanıt 22 Mayıs 2023

Hi there,

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support]

13 Ekim 2020

I used this app for help me, also see another account the instagram and know.
while a work also see.

ValsebasShop
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:4 yıldan fazla
17 Şubat 2021

Sometimes things just dont work for some reason and then when you try again they do. a tutorial would make it beter

TheBeeKeepersHoney
Yeni Zelanda
Uygulamayı kullanma süresi:4 yıldan fazla
Meta yanıt 23 Şubat 2021

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

15 Eylül 2020

Pre-requisite application for running an Instagram shop. Installing Facebook was easy enough, all my products were automatically synced and able to sell in approximately one hour.

Siberian Wellness Online Store
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 4 yıl
10 Aralık 2020

facebook helps my business stay in contact with my customers. it is a fast and efficient way to stay up to date!

Two Little Owls Co
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 4 yıl
22 Ekim 2020

Very easy to set up, however, did take time to sync, so at the start, I wasn't sure if it was working. I am also not sure about the catalogue set up.

B Free Australia
Avustralya
Uygulamayı kullanma süresi:Yaklaşık 4 yıl
28 Şubat 2021

Very fast, easy and detailed set up to connect Facebook. Rating requirements could be shorter than 100 characters

TEGAA
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 4 yıl