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Easy to use,very helpful. Explains every step easily and guides you through everything you need to set up the account
I just started using this app to advertise my online store and the products that I carry. So far I have found the app nice and easy to up and I am sure you will find it as easy and as satisfying as I have in the way they work with you and the promises that they make.
Super easy! The setup was easy to use and easy to connect to my shop. I think this will be a valuable tool for my commerce and a wonderful addition for my customers.
I created my website for my business page. It was easy to navigate and use. A few little hiccups but if i dig deeper i am sure i will figure it out.
I would like to reach new potential customers. I want to improve my knowledge of Facebook Ads. I enjoy connecting with new people using this app.
No me deja conectar mi cuenta publicitaria Shopify Business Manager intento conectarla pero me da error y me dice que lo intente mas tarde.
He añadido método de pago y aun así me sigue dando error.
también me da error en el catalogo de shopify pero es como si en la cuenta de facbook no se ha actualizado con mi tienda de shopify.
Espero que me solucione este problema lo antes posible.
Un saludo Gracias.
The product setup was really easy. For customers, being able to shop from Facebook is really awesome!
I think this is by far one of the worst apps ever. Somehow facebook declined all my products due to availability. Apparantly my products are still protected with a storefront password (which is not the case cause my webshop is open). Neither shopify or facebook seem to be able to shed a light on this. The only anwser im getting is : we dont support the app. Which is possible, but who does then?
Hey there,
Robyn here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. We really appreciate your feedback. There are definitely elements of the Facebook Channel that Shopify can support so I'm going to look into this further and follow up with you in an email to open up the lines of communication here so I can help you get set up fully.
Robyn | Shopify
Seems easy enough to install, hope it is in practice when it is in use! Will let you know if come accross any problems whilst we use it
Every time I update anything on my shopify it appears on my customers news feeds which is very intrusive. It has caused me to loose a lot of followers. Absolutely ridiculous.
Thanks for taking the time to share your feedback! That definitely sounds frustrating and not ideal. In that regard, we have had a few merchants experience the same issue. The issue that you've described is coming from a setting within your Facebook notifications and not from our app directly. We aren't able to control how Facebook displays your product updates however, we did some digging on our end and the way you would turn off these notifications is to go to your Business Page Settings > Page Updates > click on Edit > and turn off post notifications so that they don't automatically update every change. This should turn off the automatic posts. Thank you! - Anna, Shopify Support