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i used this ap for bisness , a litle bisness of t-shirt , juste for fun , not realy for become a riche man....in france for french people.
This app is so bad, I don't understand how this can be the official app, it keeps crashing and all the error messages are super generic, you're left with no clue of what happened. Since I can't send my support message through the app because it keeps saying "Something went wrong". I'm gonna try here:
I have created a new facebook account specifically for my business, using the business email. I set everything up using this new account, sent all documents proving my identity and company ownership but for some reason after a few days, my account got suspended and subsequently deactivated. I am now trying to set everything up again, using my personal Facebook account which I have owned for many years, but unfortunately again, I can't go past the setup step, since the Shopify app still seems to be connected to the deactivated account somehow. The *only* thing I wanted is to be able to run ads using the Facebook Pixel, but it seems to be impossible. How can I proceed from here?
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
Same problem here: Every time I attempt to use the Facebook app it shows an error message. I am unable to update my store catalog on Facebook & Instagram. This is frustrating because I cannot tag products in my photos & I am losing potential sales. Please fix this soon!
Hi there!
Paola here with Shopify. Thank you for taking your time to let us know about your experience with the Facebook Channel. I will be reaching out to you shortly through email for more details of what is happening and to ensure you have all the tools to make the app work for your business as soon as possible!
Chat soon!
Paola | Shopify Support
i like it i like it i like it i like it i like it i like it i like it i like it i like it i like it i like it i like it i like it
I find that they sometimes block my ads and block me out of my account and then I don’t know why and it takes weeks to rectify. So I find it difficult to keep them happy. I also don’t quite understand how the boost works. Sometimes it tells me that I ran out of funds but then the amount spent is not even close to what the budget was. That’s confusing. But the support is very helpful and friendly and has always sorted out my problems.
USEI ESSE APP PARA FAZER OS ANUCIOS DO MEU SITE, EU REALMENTE AACHEI INCLIVEL, MAS E UM POUCO BUROGRATICO
Love it and thank you for helping me with my small business. Great app and so many of my customers are from FB
The app was easy to use, especially helpful to some who is not good with technology. I appreciate the ease of use.
Muito bom, muito intuitivo e de fácil manuseio. uma ótima experiência para mim e tenho certeza que para outros usuários tbm.
I used this app to help me show my work to a greater audience, and it helped me well so far. I'm still learning