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I like the user friendly aspect, but I need a little more direction on the business and backend of the site. I wish there was a little tutorial or at least a link of the most popular ways to set it up.
Thanks for sharing your feedback! We work hard to improve our app functionality and ease of access, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
The app works okay. It's pretty straight forward and setup was easy.
Hi There!
Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!
Thank you,
Meta Support
helpful APP, I'm using if for FB ADS. IT MAKES IT EASIER AND FLEXIBLE. RECOMMENDED SHOPIFY TO INCRES SELLING
It's great that this is implemented directly into Shopify. Set up takes around 5 to 10 minutes. So far everything is working great.
Even if a product has multiple images, only one image is linked to Instagram Shopping.
This specification makes it impossible to take advantage of Instagram as an image SNS. A single image does not inspire users to buy.
Hello,
Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jackie | Shopify
pretty good and mostly helpful. It was showing me mostly step by step how to set up my shopify shop.
When I create the pixel the button to go further wasn't active.
I have to go to Facebook Manager and ad myself as a person to the pixel.
It was good a message or something. At rest, everything was fine.
Shopify told me that my Instagram app was no longer up to date and to install the new Facebook app. Since doing this, we have lost both Facebook and Instagram shopping and when I try to reconnect, I am told some of our products are not suitable and the shop is denied. Even after having deleted said products from Shopify, it is still not working. Can somebody please offer some advice as we have lost two shopping channels. Very, very upsetting!
Thank you for taking the time to leave a review. This certainly does not sound like the expected behaviour when migrating over to the new app. When it comes to account and product eligibility, this is something determined directly by Facebook so it would be best to contact Facebook directly regarding your shop's eligibility. However, I'd like to hear more details on your experience to see if I can provide some resources or guidance in getting this resolved. I will be sending you an email shortly to learn more about what happened. Look forward to your reply. - Anna, Shopify Support
I used Facebook to expose my brand to another social media outlet. The only downside to the 3 -4 week waiting period
It’s took me several times I get it right, but once I did it flowed quite well. And now I’m able to connect my site with Instagram and expand me reach.