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Es muy fácil de configurar la página, aparte te dan mucha información, aparte es muy útil para dar a conocer tus productos.
HELPFUL BUT WHEN I GET KICKED OFF OR UNLOGGED I NEVER KNOW. I FIND OUT BY TROLLING MY DASHBOARD. ALL THIS TIME I THOUGHT I WAS CONNECTED. I HOPE IT DOESN'T HAPPEN AGAIN.
I like how it most of the time it works seamlessly between Shopify and Facebook. If there are issues it can get a bit complicated but most of the time it works really well
pas commencer à utiliser l'appli pour le moment, on verra par la suite si elle m'a vraimeent été utile
Merci pour votre critique ! Je vais vous envoyer un e-mail pour en savoir plus sur votre expérience et pour répondre à vos questions. - Emily, Support Shopify
haven't used enough, but so far so good. review request is slightly premature. integrates products easily on Facebook and Instagram stores
Facebook won't publish my store on my business page because of one funny meme I posted back in October '21. Apparently it went against their 'community standards'. In the five years I have been running my page, this is the first 'violation' I've ever had but this is staying on my page until October 2022. Absolutely disgusted with this decision. They stood by it even after I appealed. Therefore this app is utterly useless.
Hey there,
Mario here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you are facing with publishing your store. Please understand that these reviews and approvals are completely handled by Facebook as Shopify has no hand in the decision made. I'm going to follow up with you in an email to share some more information with you that can help explore alternative marketing channels.
Mario | Shopify
App is not working as expected. If you have more than one shop and more than one FB page, this app causes you real trouble. There is no direct support available, using FB Business Pages
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
When everything is in place and done correctly on both ends it is fairly straight forward however not much assistance or explanations when things don't connect etc.
If I could give less stars, I would. This app was previously the most powerful tool that Shopify had to offer and connected our best sales channels to our website. Now? The app is completely useless and reflects poorly on Shopify as a company. I have spent hours talking to Facebook Support trying to see if it is an issue on their end, but after much review- it is clearly a Shopify Issue. If I were Shopify or owned Shopify Shares, I would feel extremely embarrassed for offering such a dysfunctional piece of software and claiming that we can "offer a smooth shopping experience" when that couldn't be more untrue.
Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.
Vance | Shopify
Didn't work the first time, had to refresh a lot on the Facebook and Shopify end of things and then it worked the second time.