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I am so proud of how far we come in this computer age and it was a very easy process i feel like its user friendly and really gives you the convenience of the powers or commands at your finger tips to run a business exploring the app I see how in depth the options for how u could possible run all aspects of the business and that’s awesome
The app works great except our Instagram Shopping account has been pending review for over 2 months now without any actionable feedback or progress. We've been approved by both Facebook and even Google following feedback to update our Privacy Policy but yet Instagram shopping is still pending. Our account details are as follows:- Instagram Business Account: jacksonjamesclothing.
I would like to hear back from the Facebook/Instagram team on how to resolve this issue instead of having my Instagram Shopping Account sat pending indefinitely.
Thanks for taking the time to share your review. That definitely sounds like a long time to wait for your Instagram account to be approved by Facebook. I will be reaching out via email to share ways you can contact Facebook on the approval process and see if there was anything else I can assist you with. Look forward to hearing back. - Anna, Shopify Support
It is quite difficult to set up. It is not straight forward. Especially when you are not a IT pro. I feel it could be much more user friendly.
Thanks for sharing your feedback! I'm interested in hearing your thoughts regarding the onboarding process in detail! I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Cette application est nécessaire et importante pour le développement de mon projet , j'en suis satisfait.
I use this app to help me connect with other. This is one of the best way to communicate and connect with other you do not know.
This app is using very easy. Everythings is excellent. I love you Facebook. I love Mark Zuckerberg.
I can't install the app properly small app have better customer service.... 48 hours to have a reply ?
Hi There!
Shawn here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram App and provide any help you might need. If you would like assistance and haven’t already reached out, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience
Thank you!
Shawn
The app helped me create my Facebook and Instagram shops. The whole process was very straightforward and easy to implement.
Before it was a great app, but now it is not. Not support anything but only sync of product catalog to facebook, even can't share product cards in messenger anymore.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
I like that everything is self explanatory and that as I continue to browse around the website, it i find new and amazing things. I look forward to seeing what i can accomplish with Shopify