Değerlendirmeler (8.326)

Toplam puan
4,3
Puan düzeyi başına sayılar
  • Puanların %66 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %14 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %5 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %13 oranındaki bölümü, 1 yıldıza sahip
16 Mayıs 2023

Hola, estoy intententando conectar la aplicación a mi cienta de Facebook pero inmediatamente sale un error y no puedo avanzar, he desistalado la app varias veces pero siempre sale lo mismo....como debo proceder para poder realizar correctamente la instalación y poder empezar a trabajar?

Ecomzone Colombia
Kolombiya
Uygulamayı kullanma süresi:Yaklaşık 1 ay
Meta yanıt 22 Mayıs 2023

¡Hola!
Gracias por tomarse el tiempo para dejar una evaluación. Pedimos disculpas por las molestias causadas y nos gustaría ayudarlo con una solución. Comuníquese con nuestro equipo de soporte comercial a través de este enlace https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram para que podamos hacer un seguimiento con usted directamente y asegurarnos de que tenga la mejor experiencia posible.

Gracias,
[Metasoporte].

12 Eylül 2023

While it's absolutely essential for any ecommerce company, this app is NOT very intuitive and there is virtually no support other than the very generic support email. And even then they have no clue how to help you since it's such a niche app!

InfantBoo.com
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 ay
Meta yanıt 15 Eylül 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Feel free to reach out via the link if you need further assistance from our team: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

12 Ekim 2020

really good, still learning though. Very easy to transfer everything from store to facebook
look forward to using it more.

Ourblogspacee
Avustralya
Uygulamayı kullanma süresi:Yaklaşık 1 ay
4 Ekim 2022

No funciona! Cuando intento abrir el canal y conectar mi cuenta, me envía a esta dirección https://business.facebook.com/out_of_scope_redirect/?in_business_subdomain=1#_=_ En la pantalla sólo un mensaje:
"Este contenido no está disponible" Simplemente, no funciona

dshoppingclub
Meksika
Uygulamayı kullanma süresi:Yaklaşık 1 ay
8 Şubat 2021 tarihinde düzenlendi

I was setting up the Facebook Shop for our Shopify Store. It seems to be working well until it was dissaproved. I need to see what changes are required to get it approved.

Comprah
Güney Afrika
Uygulamayı kullanma süresi:2 ay
Meta yanıt 9 Şubat 2021

Thanks for sharing your feedback! When it comes to account integrity reviews, Facebook handles this directly, and our app simply reflects the decision they send over. If you'd like more context on your review, you'll need to appeal directly to the Facebook Business Team. I’ve sent out to an email to you discussing this further. I look forward to your reply. - Abdalla, Shopify Support

8 Ekim 2020

I have no clue about all the code and algorithms that facebook and shopify uses to manage user data for marketing purposes. Knowing that I must unify both shopify and facebook however, I find that facebook along with shopify simplified the process with click through fashion that provided detailed information about the purpose of each action as well as the necessity of those actions.

Gadgatree
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 ay
5 Kasım 2023

Horrible instructions are not clear.

QSIMEK
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 ay
Meta yanıt 10 Kasım 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

28 Kasım 2020 tarihinde düzenlendi

I used this app to set up my ads account and payment method. It was okay. Had to go back and forth couple of times. I enjoyed adding profile photo and changing name. Did not enjoy going back and forth, can make it easier to delete old ad accounts.

SAY MA NAME BLING
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 ay
2 Ekim 2020

I am still learning how to manage the FB adv. I will do the comments later.
So I have nothing to tell you right now.

VOOVERO
Çin Hong Kong ÖİB
Uygulamayı kullanma süresi:Yaklaşık 1 ay
27 Haziran 2022

worst experience ever trying to set this up. after talking to multiple people from facebook and shopify still cant set up

House Twenty Two
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 ay
Meta yanıt 29 Haziran 2022

Hi there,

William here from Shopify support, thank you for taking the time to review the Facebook app on Shopify. I see that you've not been satisfied with the support you previously received. If you're open to trying again I'll send you an email to follow up and assist with account specific instructions.

William | Marketplaces Support Specialist
Shopify