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its my first time using this app to help me with traking my costomers its very helpful and i realy like how the way its work thank you
I used this app and it is really good and my experience as a user has been successful
As I did not find any difficulty
This app helps me promote my business so much!! Thank you so much and please keep spreading the word.
Removed it from my store because it wasn't working, I reinstall it in hopes of it getting better. Now it won't install. I get this error: "There’s no page at this address Check the URL and try again, or use the search bar to find what you need." What does that even mean? SMH
Hi there,
This is William from Shopify Support, thank you for your alerting us to the issue you are facing with your store. I definitely want to get our app working for you and to do so I'll open up the lines of communication by emailing you directly.
William | Shopify Support Specialist
I haven't had much chance to use this App yet, but experience had been good so far. Guidance had been given all the way while installing this App, but it will probably take a lot more time to discover the different functions this App provides.
I am new and just setting up the channel so I have no experience so far with the app and my facebook page
Thanks for sharing your feedback! Glad to hear you're giving the Facebook Channel a shot! I'd love to hear your thoughts about it so far. I’ve sent out to an email to you and hope to hear from you soon. - Abdalla, Shopify Support
I deleted the Facebook app and I tried to re-install it again. Facebook disabled my account AGAIN. THIS IS INTOLERABLE. ---
I would've given a ZERO. Facebook disabled my ad account for NO REASON after I installed the app on Shopify.
Thanks for sharing your review! That definitely sounds frustrating. Thankfully, Facebook does have a review process for scenarios such as this. I’ve sent an email to discuss this further, I look forward to your reply! - Abdalla, Shopify Support
It's confusing. But there a whole bunch of places to learn how to utilize the platform. There is a huge audience available so it's worth it. Hoping to use Facebook for Black Friday.
Thank you for taking the time to share your feedback and experience. We work hard to ensure that resources are available to help set up the Facebook channel. Feedback is extremely important to us, in order to help improve our app. I'll be sending you an email shortly to see if you have any suggestions or further details you'd like to share. - Anna, Shopify Support
Frankly - third party might be better for these sorts of integration apps. It's okay, but we've had to use other apps like Elevar to make tracking work well.
Facebook is a waste of space, and a nightmare to try to do any business with. They reject products based on God knows what and the customer service is garbage, too. Save your time, and try somewhere else.
Hi there,
Vance here with Shopify. Thank you for taking the time to let us know about your experience with the Facebook Channel app. We truly appreciate your feedback. I'm sorry that you had issues with products being rejected by Facebook. I will be reaching out to you shortly via email to open up the lines of communication and offer you further support.
Thanks,
Vance | Shopify