Değerlendirmeler (8.370)

Toplam puan
4,3
Puan düzeyi başına sayılar
  • Puanların %66 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %14 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %5 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %13 oranındaki bölümü, 1 yıldıza sahip
28 Ocak 2022 tarihinde düzenlendi

Knowing this app was put out by Shopify I was very glad. The app itself is very easy to use and guides you through the process. But even though the app is through Shopify facebook has the finale word. My account was rejected for no reason whats so ever...Shopify support was very helpful with tips that might help, still rejected. The problem is not the app the problem is facebook which is trash. Facebooks support was not helpful at all and will not tell you why your account was rejected cause they are clueless.

PCjewelry
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 gün
Meta yanıt 28 Ocak 2022

Hi there,

Nataly here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. I'm sorry to hear about the issues you are facing with the Facebook channel. When it comes to approving or rejecting a store for Facebook Shopping, it is completely handled by Facebook. However, I'm going to follow up with you in an email to see where we can help.

Nataly | Shopify

14 Eylül 2020 tarihinde düzenlendi

It was cool took some self figuring out to get it all linked and recognizable by Shopify but when I figured it all out. it was smooth sailing from there.

Quoted Art
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 gün
18 Şubat 2021

really great app to use.So far I'm satisfied and couldn't be any happier. thank you facebook for all the help.

NourishedSkin
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 5 saat
18 Eylül 2022

I can install the faceook app, but it wasn't connecting to Facebook. When I open this app, it shows blank. Hope support gets in touch with me.

Newbealer Steam
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 gün
Meta yanıt 19 Eylül 2022

Hi there,

Charlotte here from Shopify support, thank you for letting us know that you are having an issue with connecting the Facebook channel. I am going to send you an email in order to help you get connected, and provide you with the support you need. Talk soon!

Charlotte | Shopify

4 Ağustos 2023

The most difficult and worst experience with this app. Meta is stupid business. I hope this company will loose its monopoly in the world. It has become a full monopoly

Anbreen’s
Birleşik Arap Emirlikleri
Uygulamayı kullanma süresi:3 gün
Meta yanıt 18 Ağustos 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link, so we can follow up with you directly and ensure you have the best possible experience:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

6 Mart 2021

its alot of information and its complicated t start up when you dont know what you doing. but overall when its working its great

Planned Chaos Parent Studio
Birleşik Krallık
Uygulamayı kullanma süresi:2 gün
23 Mart 2021

No se puede descargar la aplicación de facebook, dice que no existe.
¡Por favor resuelvan esto! es un error grave!!!

doffow
Şili
Uygulamayı kullanma süresi:2 gün
Meta yanıt 30 Mart 2021

¡Gracias por tomarte el tiempo de dejar tu opinión! Trabajamos muy duro para mejorar la funcionalidad de nuestra aplicación, así que me gustaría investigar un poco más sobre este tema. Te he enviado un correo electrónico para que nos des un poco meas de información. ¡Gracias de antemano! - Jamilah, Soporte de Shopify

14 Mart 2021

Still learning. Just make it easier to communicate with customer service for us newbies.
That is about it

Hearth and Stone
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 gün
18 Kasım 2020

Great app, it takes a few minutes to set up all your settings but after that is all completed works pretty good. Still learning all the settings and options under the menus, I will do an update in a few weeks when everything is running smooth.

Template Ready
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 4 saat
5 Haziran 2023

Awful just awful. Once you connect an account it’s connected forever. No option to connect a different account to your Shopify store. If you accidentally connect a page you didn’t mean to then you’re out of luck and the support crew has zero idea how to help you and can barely comprehend

Bold Beauty Queen
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 gün
Meta yanıt 14 Haziran 2023

Hi there,
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support]