Recensies (198)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 99% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
9 augustus 2021

Adding a post purchase survey has been immensely helpful in understanding our marketing attribution. The customizable Enquire features allow us to gather rich data about our customers and gives us a wide variety of ways to action on it. Highly recommend for any retail business!

Grubbly Farms
Verenigde Staten
3 maanden gebruiken de app
24 april 2023

Fairing was easy to set up and gave us immediate, useful data. We used the built-in integrations to send to other systems and make the data collection work, providing a better customer experience.

Thrive Causemetics
Verenigde Staten
3 maanden gebruiken de app
15 november 2020

The nicest customer service I have ever encountered. Awesome app, really easy and adds high value. LOVE IT!

HISTORLY
Zweden
3 maanden gebruiken de app
19 maart 2019

We're big fans of the Enquire post purchase survey. It's super easy to set up and the engagement is fantastic. Seems like a lot of people use it for referral attribution. We've found that information is mostly available elsewhere so we've used it to capture insights we wouldn't get elsewhere. Customer service is also fantastic. Excited to see this tool evolve.

Backdrop
Verenigde Staten
2 maanden gebruiken de app
30 april 2019

Fantastic app. I didn't think so many people would use it, but I was wrong. Really great for seeing exactly where buyers are coming from.

ScrapeYourTongue.com
Verenigde Staten
2 maanden gebruiken de app
26 mei 2021

This app is really wonderful for any brand looking to get direct feedback from their customers. Setup is super intuitive, and engagement has been really impressive. As a new brand, this has helped us immensely into gaining visibility into where our very first customers heard about us, and what drove them to convert.

Soft Services
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
3 juni 2018

Great app and fast, easy set up. Hearing directly from customers is one of the most valuable forms of feedback and this app helps with that. Responsive Developer :)

Sereneva
Verenigd Koninkrijk
Ongeveer een maand gebruiken de app
3 mei 2021

Great UX/UI with constant feature updates. The team that runs it is super quick to respond and will take your feedback in stride when building new features.

Bearbottom Clothing
Verenigde Staten
Ongeveer een maand gebruiken de app
5 juni 2023

An essential tool to scaling your business -- the insights you learn from Fairing are invaluable, and you cannot replace with Google Analytics, Northbeam, or any other attribution tool. The platform keeps getting better and better -- they're adding new features at a rapid rate. The styling of the post-purchase survey is highly customizable for any brand. The team there is excellent and always willing to help.

SALT & STONE
Verenigde Staten
Ongeveer een maand gebruiken de app
7 mei 2018

Quick install. Easy setup. Recommended for stores looking to further understand where their customers are coming from.

Jacques Nyc Llc
Verenigde Staten
Ongeveer een maand gebruiken de app